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Grand Lux Cafe
- Restaurants
- Dallas, TX
About this business
Location details
13420 N Dallas Pkwy, Dallas, TX, 75240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good service, great food, & joyful time...will come bacc
Business response:
Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
This place is so dramatic with it's decor. I absolutely love it. The food is pretty good too.
Muy mal servicio,sirven la comida dos horas después y la comida fría.
Great food, excellent ambience for bringing your significant other!!! Would HIGHLY recommend and plan to return shortly!
Business response:
We are so happy to hear this, Christopher! Thanks for your kind review. We're glad that you had a great experience with us. We can't wait for your next visit!
Always Great service and Grand food and drinks!!!!
Had a bad experience when I came in for an engagement dinner. Staff was rude and the wait was unheard of. Food was good though.
Business response:
We are truly sorry that you had this experience with us, Alexis! Our service should have been much better and our team should have been much more considerate than what you described here. Please know that we will address this with our staff and will do whatever is possible to make this an isolated experience. Thank you for providing us your feedback and we hope you'll give us another try!
service is horrible. waited 2 hours for my party to be seated. I would not recommend this place.
Business response:
Hi Marquette, Thank you for your feedback! We are sorry for the extended wait time. We know it is hard to wait while you are hungry and completely understand your frustration with us. We suggest that for your next visit, come dine with us either earlier in the day or later in the evening to avoid a longer wait. Thank you for your patience and we hope you can give us another try!
I work for the news station. These people need a story on how terrible their service is.
Terrible experience. Over priced food. Bad customer service
Business response:
We are sorry to have disappointed you, Clay! We completely understand your frustration and please know that we will address these concerns with our team. Thank you for your feedback!
Frequently asked questions about Grand Lux Cafe
How is Grand Lux Cafe rated?
Grand Lux Cafe has a 4.3 star rating with 6,015 reviews.
When is Grand Lux Cafe open?
Grand Lux Cafe is closed now. It will open tomorrow at 9:00 a.m.
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