This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Grand Lux Cafe
- Restaurants
- Dallas, TX
About this business
A world of food awaits at Grand Lux Cafe featuring internationally inspired cuisine.Located on the north side of Galleria Dallas facing the North Dallas Tollway and next to the Westin Galleria Hotel.
Location details
13420 N Dallas Pkwy, Dallas, TX, 75240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The avocado chipotle burger was fantastic. 5min wait time at lunch was not bad. Server made sure our drinks stayed filled which is always a plus. The noise level was a tad much for me but otherwise the atmosphere was delightful. Very satisfied.
Business response:
Thank you for this kind review, Brittany. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
Excellent food and great service, can’t wait to go back again!
Business response:
We are so glad to hear this, Bonita! Thanks for your kind review. We're happy that you had a great experience with us and we can't wait for your next visit!
Very elegant and the service was wonderful. The was good and the children liked the onion rings
Business response:
Thanks for your kind review, Doris. We're happy to hear you had a great experience with us! We can't wait for your next visit!
Don’t get the Cobb salad. Too mushy. Everybody’s pancakes look good so I would suggest that.
Business response:
Hi Kym, We are so sorry to hear that you were not satisfied with your meal! We hope you can give us another chance and next time, if anything about your experience can be improved, please let our managers know so we can make things right while you are still dining with us. Thank you for your feedback!
If I could post a picture of the horror, I would. I understand that Grand Lux prides itself on using the freshest ingredients, but the mostly mangled moth that was still twitching in the club sandwich we ordered today was a little too fresh. Huge oversight for a place that charges $15 for a sandwich. We got a $2.99 credit for the "inconvenience".
Excellent in all aspects. Food was wonderful, service was excellent and atmosphere was perfect. Can’t wait to go back again.
Food was good & restaurant itself is nice but service was terrible. Manager-type person started as our server & was on his phone talking to someone else while taking our drink order & was very distracted. Bread basket was almost thrown on our table like a drive-by. We had several different servers who were all overwhelmed w too many tables & large parties. Took several tries to get all of our food which was delivered sporadically & waited an incredibly long time for our check after being left to box our own leftovers.
Business response:
Hi Kelley, We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team was more attentive. Please know that we will address this with our staff and hope you can give us another chance! Thank you for your review.
I'm never disappointed. I order the same thing Lemon Chicken Piccata....it was good but not as tasty as I like it to be. I decided to dine at the bar this time and that was different but very nice. Candace was my bartender and she was fabulous. My servers were nice and of course the overall ambience was awesome as it always is. That's why I keep coming back.
Business response:
Hi Dontilisha, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!
The butter cake was awesome but our server seem extremely rushed to the point he did let us finish our order without rushing off..
Business response:
Hi Theresa, We're sorry to hear that you were not satisfied with our service during this visit. Next time, if there is anything that can be done to improve your experience please let our managers know so we can do our best to make things right. Thanks for your feedback and we hope you can give us another chance!
Frequently asked questions about Grand Lux Cafe
How is Grand Lux Cafe rated?
Grand Lux Cafe has a 4.3 star rating with 5,614 reviews.
When is Grand Lux Cafe open?
Grand Lux Cafe is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com