Sandy Scott on Healthgrades
3 months ago
09/14/2021, 11:33 AM
The most unresponsive alleged medical practice I have ever had the displeasure to deal with. I saw Dr. Degala a week ago complaining of constant abdominal pain. He recommended Pepsid tablets and/or Gaviscon. Neither worked. A week earlier I had called to move up my appointment sooner in that I was experienced constant abdominal pain, stomach upset and indigestion. They said they were too full to move me up and they don't call back if they get a cancellation, but that was the best of my experience.
Last Thursday, when neither the Pepsid nor the Gaviscon gave me relief, I left a message with the doctor's PA. No reply over 24 hours later. I left a bit stronger message on Friday and finally received a call back. I articulated all of my issues and she indicated that she would transmit that to the doctor. No call back as of 4 days later. I left a message over 24 hours ago with their front desk to schedule appointment - still no call back. There is a culture of non caring here.