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We are proud to be your local Ford Lincoln dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and everyone's favorite Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles... read more
3021 W Washington St., West Bend, WI, 53095, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Bought a little Mazda Miata there. The experience was easy and efficient. Every one was businesslike and pleasant .
Business response:
Thank you for sharing, Dale!
Great dealer to work with. Fair and honest sales person (Mike Nuernberg). Definately worth the drive!!!
Just bought another vehicle from the extra ordinary sales person-- Eugene Sanchez. Thanks for the patience as we waited on the insurance company. Secondly thanks to Kim Kimberly Gonzales for her excellent customer care.
Ken Braun and the entire service staff do excellent work. They are the only service people I trust my Roush Mustang with. They are VERY price competitive! Check them out. Chuck Mason
The service department is amazing...Angie checked me in and answered my questions before I could ask them! Thanks for a quick in and out process.
Just had my oil changed my apt was at 3:30 today July 14 2020, got the call it was done so went to pick it up... got to the desk to pay and get my keys and paper work and the lady couldn’t find my paper work and had trouble finding my keys. Then I drive home and smelt something burning told my husband he just said it might be some oil from them changing it...then we go to leave to take our daughter to get ice cream and there is a huge oil puddle under my car and it is spitting oil everywhere when we opened the hood and my oi... read more
Business response:
Amanda, we are very sorry to hear about the situation you described. Thank you for coming back to the dealership and giving us the opportunity to make things right. At Boucher, we stand by all the work we do. Please let us know if there are any complications and we will gladly help you out.
I want to thank the staff at GBoWB for, once again, providing a great experience. Kudos, in particular, to Eugene Sanchez and David Brooks, for easing the learning curve and making time fly during my day at the dealership. All staff members were extremely polite and professional. 5-star service!
Made an appointment to have 02 sensor replaced asked how long it would take they said 1 to 1 1/2 hours I said I would wait for the car .took it in on Tuesday and again was told 1 to 1 1/2 hours they asked if I would be waiting for the car I said yes I would be looking at new vehicles .After an hour they came out and said we can't work on the car we have to let it sit 2 hours to cool down If they knew this why did they tell me 1 to 1 1/2 hours I talked with one of the managers and he said he would get me a free oil change for... read more
Prompt, professional service.
Business response:
Thanks, Ann!
Gordie Boucher Ford, Lincoln, Mercury has a 5 star rating with 61 reviews.
Gordie Boucher Ford, Lincoln, Mercury is closed now. It will open tomorrow at 9:00 a.m.
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