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Goldstein Buick GMC
- Car Dealers
- Albany, NY
About this business
Location details
1671 Central Ave, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This place is a joke. My wife dropped her vehicle off for an oil change and I get a phone call stating that the brakes are very bad and need to be replaced. I decline due to the outrageous price of almost $750 and then when she gets there she's told how bad they are and they need to be fixed. I get it home, take all the wheels and calipers off and find not only does it not need pads, it certainly doesn't need rotors or caliper slides. Nothing like ripping your customers off. Bunch of con artists. Your a joke Goldstein.
Business response:
Mr Nichols, Jeff Stone our service manager should already have been in touch with you regarding this matter. If you have not heard from him please call him at 869-2291 to discuss the diagnosis you were given. When we work on our customers cars it is our responsibility to advise the customer of any needed repairs or maintenance we notice needs to be performed. Our customers always have the option of declining to have a repair done. In your case, our technician found between 2-3 mm of pad material left on the brakes. With the ... read more
Did some business here today and the staff and transaction could not have been more pleasant. Thanks a ton folks!
What kind of dealership punishes customers for receiving a military discount? Goldstein! You are complete scum and should be ashamed of yourselves. These individuals served their country and GM offers them a military discount/pricing in return. You, however, want to hold that against them when trading in and purchasing a new vehicle. I'm sure this would make great headlines...keep up the good work Goldstein. Way to support the troops!
Business response:
Mr. Thumer, This is not how we do business. We appreciate any and all military members and their service to our country. We were unable to find any contact information under your name. Would you please contact Glen Taunton (General Sales Manager) at 518-869-2134 or our customer service team at 518-690-2555 so we can look into this matter for you? Thank you for bringing this to our attention.
I cannot speak highly enough of this dealership. Sales, service... all top notch.
Frequently asked questions about Goldstein Buick GMC
How is Goldstein Buick GMC rated?
Goldstein Buick GMC has a 4.4 star rating with 1,358 reviews.
When is Goldstein Buick GMC open?
Goldstein Buick GMC is closed now. It will open tomorrow at 8:00 a.m.
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