GM Parts Now

Jason B. 

on Birdeye

2 years ago

GM. NOW was excellent there price is great with cheap shipping which part came 5 days early. Highly recommend 5 star 

Nikki F. 

on Birdeye

2 years ago

My grille and surround for a 2017 Sierra Denali arrived with a crack in it. The box was beat up as well. By some miracle, I finally reached a real human after trying all the phone numbers I could find for them. They forwarded my call to the "salesperson" who was helpful, asked for my conformation email and was responsive to calls. She was from a totally different company. I'm out $700 and have a damaged part. DO NOT risk ordering from GM Parts Now. 

Rocky F. 

on Birdeye

2 years ago

I ordered 2 OEM wiper blades for my 2006 Impala. They sent me 2 aftermarket AC Delco blades, which are nothing like the OEM's. Support person Jordan said to check with GM that is the part for my car. What happened is that they did not want to order the correct wiper blades and sent me some generic aftermarket blades. Now I am stuck with return shipping charges. Lazy, lazy, lazy! BTW the phone number for these people is (888) 835-1789. I plan on calling them on Monday and try and, at least, get an apology for them being too l... read more

Tyler C. 

on Birdeye

2 years ago

Lol I don't really write reviews, but i feel like I need to now. I had to request a cancelation and refund due to personal issues and they responded with "then why did you order the parts?" Like what.. why ask that just say OK sorry  

Terry Morgan, S. 

on Birdeye

3 years ago

Don’t deal with these people there’s zero costumer support. They will argue with you and tell you everything is fine when you can plainly see it’s not. If you finally get a RMA to return the item you will have to pay the shipping even though the part is defective. Most of the time the shipping is more expensive than the part you purchased. GM Parts Now has a national contact for shipping which means you get screwed! I’m telling you that you don’t want to ever buy anything from this company. 

Javier R. 

on Birdeye

3 years ago

Jordan Anderson support and GM Parts Now, is the worst customer support EVERRR. He keeps ignoring the return shipping label and also the phone number to his manager. Completely rude just talking back via email just ignoring what I told him to do , due to his fault. GM parts now, beware of whats next, to start im leaving reviews all over the internet, you guys are a scam company. Jordan needs to get fired and you all need customer support advice or go out of business. 

Jeff T. 

on Birdeye

3 years ago

Beware...although you can blame it on shipping, which I find it hard to do, since it was well packaged and protected. I ordered a tailgate and top cap for a GMC Denali 1500. Both were damaged upon opening the box. The top cap has a dozen tabs that fit into the top of the tailgate. 2 were broken off completely and 4 were bent over, which made it worthless as it would not fit tight. The tailgate had a slightly bulging seam that was apparent from the front of the tailgate. Had to be repaired by the body shop prior to painting n... read more

Robert D. 

on Birdeye

4 years ago

I found the parts I needed on the GM Parts Now website and placed my order. By including the VIN from my car they made sure the parts I ordered would fit. The parts were ordered Tuesday evening, and were at my front door before noon on Saturday. 

Henry O. 

on Birdeye

4 years ago

Beware. No phone number for customer service. Order stuck "In Progress" for over a week with not updates. Simple gas tank bracket ordered. Never again.. The changed my credit card promptly though.