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Global Meals
- Consumer Services
- Columbus, OH
About this business
Our home delivered meals for seniors are prepared in a large, USDA-approved, state-of-the-art facility by a team of highly experienced and professional chefs and employees. Our nutritious meals, hand-made from scratch and the finest quality ingredients are low in sodium, fat, cholesterol and sugar. Our meals are designed by a team of registered licensed dietitians, and created by talented chefs. Aside from our standard meal plan, we also provide vegetarian, gluten free, no red meat, pureed, vegan and no salt added meal plans... read more
Location details
2741 E 4th Ave, Columbus, OH, 43219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Even though I have called still same problem. What is it with all pasta items? 2 Mac & cheese, Beefy mac & cheese (contained what seemed like beef crumbles at that), Gourmet Mac & cheese, 2 types of Stuffed shells, Veg lasagna, Beef lasagna, Mixed Rigatoni, Butternut squash rigatoni, and some as stated given more then once in package. I mean come on 3 deliveries the same type of thing? Even after calling and asking if something besides pasta could be given? I use to recommend to others in the senior complex to try Global but... read more
The communication with the customer service representatives was extremely lacking. Despite explaining my issue clearly, I felt like my concerns were not being understood. The representative seemed disinterested and provided generic responses that did not address my specific problem. Better Training: It's crucial that customer service representatives are well-trained to understand and address customer issues effectively.*
Business response:
I understand your frustration with the communication you experienced with our customer service representatives, and I apologize for any inconvenience caused. We appreciate your feedback and recognize the importance of well-trained customer service representatives who can effectively address customer issues. We prioritize continuous training and development to ensure that our representatives have the necessary skills to provide excellent support. Thank you for bringing this to our attention, and we will take your feedback int... read more
Customer service, cuts you off and talks disrespectful to you. Her name is *****! She even called me back to hang up again! Unprofessional and snarly she is! Her supervisor isn’t doing anything about it! This needs to be handled! ***** needs retraining and reprimanding! Handicapped and elderly deserve respect too.
Business response:
Danielle, I apologize for your negative experience with our customer service representative, Carol. We value all of our customers, regardless of their age or abilities, and we take complaints like yours seriously. Rest assured that we will address this matter promptly and ensure that proper retraining and reprimanding are carried out. Providing professional and respectful service is a priority for us, and we apologize for any inconvenience caused. Thank you for bringing this to our attention, and please let us know if there ... read more
Customer services are not very helpful. My Spouse gets the meals and they are supposed to be Gluten free which means No Wheat! We've had 4 boxes delivered and everything is Exactly the same, including an item that has Gluten in it! Celiac disease is a real thing! My Spouse has called twice, and both times, the customer service people got rude, and snappy, because she was trying to explain about the meal having wheat! Now we've received 4 boxes marked on the outside, Gluten restriction, with 4 of the same meals with a wheat i... read more
Business response:
I apologize for the inconvenience and frustration you and your spouse experienced with our customer service and the incorrect meal deliveries. As someone with Celiac disease, I understand the importance of adhering to a gluten-free diet. I assure you that we take these dietary restrictions seriously, and I apologize for the oversight in delivering meals that contained wheat. Our team is committed to providing excellent customer service, and I apologize for any rudeness or unhelpful behavior you encountered during your calls... read more
Interesting comments. Look likes people live/hate your food. I myself have been with your for several years. I like menus changing periodically. Some foods I like better then others, but more then not. I agree with one lady it would be great if we could pick our favorite meals as typically there will be at least one I don’t like. Not that it’s bad, I just don’t like. I miss the days when we used to get extra goodies, like, fruit pies, cup cakes, bakery items, candy bars,puddings, snacks etc. I was told it had to stop because... read more
Love the variety and saves me so much money on dairy needs ect…Fred my delivery guy and he awesome!
If I could give this company a zero I would I have complained several times about the product the molded food the shortage of food the spoiled food you send Frozen spoiled food by the time it falls out you end up having to throw it away the food is not enough there is a shortage who can survive off of healthy bowl of male everyday you will have to eat three of them to get full I complained a month or so ago nothing has changed
The meals are great. I only wish we could choose individual meals instead of catagories. Sam the delivery man is amazing
Great service, very polite and warming representatives who are taking the orders. Thank you so much on behalf of my 95 yo mother!
Frequently asked questions about Global Meals
How is Global Meals rated?
Global Meals has a 3.8 star rating with 176 reviews.
When is Global Meals open?
Global Meals is closed now. It will open on Monday at 9:00 a.m.
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