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Glassman Mitsubishi
- Car Dealers
- Southfield, MI
About this business
Glassman Mitsubishi in Southfield MI | Detroit Area Dealership. Glassman Mitsubishi is the preferred auto dealership in Southfield Michigan that drivers trust with all of their automotive needs. Regardless of whether you visit our showroom for assistance with the purchase of your next Mitsubishi car or SUV soon or you drop by our service center for repair or maintenance work on your current vehicle, one thing is certain. You will benefit from our dedicated team’s unwavering commitment to customer satisfaction. We consi... read more
Location details
27000 Telegraph Rd, Southfield, MI, 48034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They did not follow up as we discussed on the phone. I asked them to email their contact info, never got it
Business response:
Jon, it appears that one of our salesmen sent you an email with our contact info on October 9th at 9AM. Could you please check your spam folder? We sent it to your outlook address. Thanks.
I emailed them at 11:30 at night and they contacted me the next morning at 8:30 am. I text drove the car at 10:30. There was absolutely no pressure from the salesman Scott. I bought the car the same day.
I liked the quick response, I really don't like wasting anyone's time. So the response was quick. However, their price is rather high and the discount I was offered is so low not worth asking about it. The same car was listed on another dealership a lot cheaper than what it was listed there. When price is no negotiable room, high price is a deterrent.
Business response:
I appreciate the fact that you gave us a look and a shot to sell you a car. Unfortunately, we may have had too much capital tied up in the particular unit you were interested in.
excellent
Misrepresenting the price of used cars online compared to on the lot. A used car I was interested in and had my eye on for a few days was listed online at $22,500 (still listed at the price today). Drove 60 miles to the dealership to discover the car had a big price tag saying “WAS $28,000 - NOW $26,000” hanging in the window.
Business response:
Patrick, I do not believe you came inside and asked for a salesman. The used car market shifts & so do prices. We did not change the sign in the car to reflect the true internet price in time. Come in and talk to us :)
Good conversation - willing to take the time to discuss.
Made an appointment with one salesperson and immediately got passed off to another one because the first one claimed that he didn't know much about used cars at all. But when it came down to crunching numbers the second sales guy brought the first one back over to talk pricing, second sales guy then completely disappears and all of a sudden first sales guy has a complete knowledge about this used vehicle. He continued to push the sale only offering 250 off of the price even though the vehicle has a very rough carfax report, ... read more
I have always had great service when buying a new car. However the used car experience was less than I was use to. I made an appointment to see a vehicle. I got there was given the key to go to the back of the lot to see and get into the vehicle. Got in the car and it didn't start. Sounds like the battery was drained. They knew I was coming, I was expecting the car to be up front waiting to be test driven. I was told by the salesperson that it is winter and the car has been sitting. That didn't make it better for me. The who... read more
Very helpful. Too many miles.
Frequently asked questions about Glassman Mitsubishi
How is Glassman Mitsubishi rated?
Glassman Mitsubishi has a 4.3 star rating with 612 reviews.
When is Glassman Mitsubishi open?
Glassman Mitsubishi is closed now. It will open at 9:00 a.m.
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