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Glass Creek Apartments
- Property Management
- Mount Juliet, TN
About this business
Welcome to Glass Creek Apartments in Mount Juliet, Tennessee. This elegant, resort-inspired apartment community is focused on enhancing your lifestyle while providing you with convenience, comfort, and exclusive luxuries. With gorgeous structures and unique community features, you will be proud to call Glass Creek your home. Our one, two, and three bedroom apartment homes were each assembled with distinct attention to product quality, sustainability, and design, maximizing both space and efficiency. Additionally, the all-inc... read more
Location details
401 Old Pleasant Grove Rd, Mount Juliet, TN, 37122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI have lived here for 1.5 years and absolutely love it here. The apartments are gorgeous. The front staff is exceptional and I feel valued as a resident. This property is clean, landscaped and well cared for during all seasons. COVID-19 has not stopped the front office from doing everything possible to keep the facilities open within mandated guidelines. Our maintenance staff is professional and courteous and are a joy to work with when maintenance is necessary. I feel safe and at home here in this beautiful apartment comple... read more
Business response:
Virginia, your glowing, complimentary review truly warmed our hearts! Thank you very much for sharing praise for Meta, Rose, and our team's service, especially during these trying times. We are glad you love it here, and we will continue to provide you with the same great service going forward! Just reach out to us anytime you have a need at (615) 773-7400 or newprospect@glasscreek-apts.com. Have a wonderful day!
My wife and I love the Glass Creek community! Meta was super helpful in making sure our transition was smooth as possible! We live in a 1bd x 1ba and have no complaints, our neighbors are nice and quite and the ducks are funny!! I highly recommend letting Meta assist you in your apartment finding needs. She was amazing in making our move in day hassle free and super convenient!
Business response:
Thank you for letting us know how pleased you are with you home, thanks to Meta's helpful assistance, Devario. We are thrilled to know your move-in was so smooth and that you and your wife are loving it here! If there is ever anything at all that you need, please reach out to us at (615) 773-7400 or newprospect@glasscreek-apts.com, and we will be happy to assist you!
Nice place to live. Friendly staff. Located in a great area, tucked back in a quiet location but still close enough to the interstate and stores.
Business response:
Regina, we are glad to know our friendly team and desirable location have impressed you and been such a great fit. Thank you for your compliments, and please let us know if we may assist you by contacting us at (615) 773-7400 or newprospect@glasscreek-apts.com anytime.
I lived here for a year, four years ago. I had a mold issue from a refrigerator leak underneath the wall that they just... aired out with an industrial fan. No mold treatment, nothing. Also beware, they'll try to charge you fees upon moving out, never tell you about them, and rack up double the original amount in "late fees" and send you to a collections agency. I've tried emailing and calling the office and whoever is over the office, with no return emails. They're honestly really awful at communication. I finally received ... read more
DO NOT CONSIDER GLASS CREEK APARTMENTS OF MOUNT JULIET I just walked into the office/tenant building to look at apartments. What I walked into was meant to happen. I got to see what a terrible place it was to live at, and got to stick up for a tenant going through a horrible experience. No one answered the phone so we walked in. We were expected to be there. There was a tenant calmly sitting on a bench by the door. We stood there awkwardly for a minute or two. The tenant said “she shut the door on me”. I verified what she sa... read more
Business response:
Amelia, thank you for reaching out to us with your concerns. We want all of our residents and visitors to receive courteous, professional support whenever they call or come by the office, and we regret to hear that your experience indicates otherwise. We are actively investigating this situation to determine appropriate training opportunities for the team member you encountered on your recent visit, and we assure you that this incident was not indicative of our typically exceptional service. We can understand why you may fee... read more
If you are considering moving into the Glass Creek Apartments, read this review in its entirety. I have taken the time to write it out to explain in earnest the situations. I do not wish anyone to be caught up in the experiences I have had. I make an effort to leave true and factual reviews about the places I visit, and my experiences there. That being said, this review does come from a place of displeasure, but everything I have to share is factual information. I have lived ...Continue Reading
Business response:
Lauren, thank you for taking the time to leave us a review as a former resident. We're sad to hear your experience left you disappointed, but some of your comments come as a surprise. As you are aware that you had extensive damage left in your apartment from your pet; we are still happy to address any pending concerns related to move-out charges or any other matter, please reach out to us at info@recarrollmanagement.com whenever convenient for you. We wish you well.
Took a tour and the place is really nice.
DO NOT MOVE HERE!! My son has been playing on the playground with other friends and playing outside as kids always do! He had been telling me for weeks how the front office staff talk to him and yell at him for being on the playground. My son said that they come to the playground and harass the kids for playing and telling them to go home. I told him next time they come to you talking to you any kind of way tell them, “You can’t talk to strangers” and I told him to walk away ... Continue Reading
I really love living here! The staff are awesome. I love the pool, play ground for the little ones, Nice Fire pits all through the complex. Gated community for safety, a gym, sauna, movie theater, dog parks and nice wide sidewalks! Like resort living!
Frequently asked questions about Glass Creek Apartments
How is Glass Creek Apartments rated?
Glass Creek Apartments has a 3.5 star rating with 228 reviews.
When is Glass Creek Apartments open?
Glass Creek Apartments is closed now. It will open on Monday at 9:00 a.m.
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