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Girard Ford

4.6

About this business

Location details

450 W Thames St, Norwich, CT, 06360, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.61,501 reviews
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Alyssa Grace Silva's profile image
Alyssa Grace Silva 
6 years ago

Business response:

Thank you for your many recommendations, Alyssa! We really appreciate you taking the time to provide us with this wonderful review. It is great to hear about your five-star experience with Michael and the rest of my team. Should you need anything in the future, please do not hesitate to reach out! 

Mike Mooney's profile image
Mike Mooney 
6 years ago

Business response:

Mike, I'm sorry you feel that way. My understanding is there was an insurance company and another dealership involved in this repair which may have delayed things but does not excuse any lack of communication on our part. Thank you for your feedback, we will use it to improve our processes moving forward. 

Kristie Marchigiano's profile image
Kristie Marchigiano 
6 years ago

Business response:

Kristie, thank you for taking the time to give us this feedback. We want all our customers to feel that they are valued by us and given excellent care and treatment. We are concerned that that was not how your experience with us went. Please feel free to contact us so that we can work on rectifying any remaining issues and improve our business. - Girard Ford Team 

Rick Marion Tanner's profile image
Rick Marion Tanner 
6 years ago

Go see Luis, happy with my truck ! 

Joe Pelchat's profile image
Joe Pelchat 
6 years ago

Great experience with Luis Valcarcel and the rest of the staff at Girard Ford Norwich. Happy with my new truck. 

Jorge DE LA Cruz's profile image
Jorge DE LA Cruz 
6 years ago

Luis Valcárcel un excelente vendor 

Darlene Holloway's profile image
Darlene Holloway 
6 years ago

We would to thank Bob Bedard and Aaron for helping us with the purchase of our 2016 Ford Explorer! We will definitely recommend them to anyone we know who is looking for a car!! 

Carrie Lobacz's profile image
Carrie Lobacz 
6 years ago

Great experience today with Doug, Luis, & Aaron! Very helpful and efficient! 

Jennifer Brooks's profile image
Jennifer Brooks 
6 years ago

I bought my pre-owned 2016 Escape from Girard Ford. My salesman Eric guided me to the perfect car for my needs. I hadn't considered the Escape but Eric really listened to me and recommended it. I love it! He was not at all pushy like I have seen at other dealerships. Aaron in finance was so easy to work with and he got me a much better interest rate than my own bank. Since my purchase I have been back to the service dept for Oil Changes and minor warranty work. Laura is so sweet! Her attention to detail makes any the experie... read more

Frequently asked questions about Girard Ford

How is Girard Ford rated?

Girard Ford has a 4.6 star rating with 1,501 reviews. 

When is Girard Ford open?

Girard Ford is open now. It will close at 6:00 p.m. 

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