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Gilroy Pontiac Buick Gmc
- Car Dealers
- Gilroy, KY
About this business
Location details
6600 Automall Parkway, Gilroy, KY, 95020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Business response:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (408) 600-2489 to discuss your concerns, as your satisfaction is of utmost importance to us.
I've been trying for a couple of weeks to get help with a screw up. I just purchased a 2018 Ford Transit 15 passenger van for my business. The finance guy was well aware of why I was purchasing it and did not ask me if we needed to get it registered as a commercial vehicle. he also got a loan for a regular vehicle. now I will have to refinance it with over double the interest rate and pay additional DMV fees to reregister it. Horrible customer service, absolutely no assistance in resolving it. Also, much of the van has been ... read more
Big shout out to Steven Jr Marquez and Finance Manager Sang for there excellent Customer Service beyond what we have ever experienced with a dealership and made our buying a new car a very good experience .We drove off with a beautiful 2017 Toyota Camry.
The manager I was being help sucks no costumer service just overall bad experience will never go back wit them won’t recommend them to friends and family
Called the dealership in the morning before I went down there to confirm a specific make and model of car was still in stock and for sale. The salesman told me it was available and went even as far as to set up an appointment time. Drove all the way down to the dealership just to be told that the car was no longer available and that it was “sold” the night before. After the manager told me it was no longer available, I told him that they had wasted my time and that I had driven a long way to see the car. He responded by offe... read more
Gilroy Buick GMC uses their 3 handicapped parking spaces for their vehicles for sale. It is a regular occurrence & one that must be accepted by management. I can only assume that not one person who works there knows what the handicapped parking signage looks like or they just don't care.
Be honest about the cars you sell and their options! Call people back! Stand behind your product!
Frequently asked questions about Gilroy Pontiac Buick Gmc
How is Gilroy Pontiac Buick Gmc rated?
Gilroy Pontiac Buick Gmc has a 2.4 star rating with 24 reviews.
When is Gilroy Pontiac Buick Gmc open?
Gilroy Pontiac Buick Gmc is closed now. It will open tomorrow at 7:30 a.m.
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