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5711 Scarborough Blvd, Columbus, OH, 43232, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Worked with Omar Jackson- this was the best car purchasing experience I have ever experienced. He is professional, down to earth and good to chat with. I have been a Ford owner since 16- this is the first Toyota I’ve owned and am very happy with it! I think Omar had a ton to do with my conversion from Ford to Toyota- and I couldn’t be happier! Thanks again for everything- we appreciate the 5 star experience
Just bought a used 4Runner and was looking for a dealer to service. Took it in for the airbag recall. Scheduling and service was as expected, until I picked up my vehicle. The technician left my truck filthy. There were dark grimy smudges all over the dash and front window, as well as dirt ground into both driver and passenger entries. I had to scrub multiple times to get everything clean. Then come the barrage of emails wanting a review and to set up more appointments. I completed the review honestly and explained how dissa... read more
Bought 10 cars in the last 6years. They are calling me (the co-signer) to pay a $300 bill for my Sons leased car they took back when they sold him a new car, promising that all was paid off and forgiven. Won’t even call my Son who according to their records is not even on the lease. Go Fish! Never recommend or buy another car there again.
Horrible service department. Told me Costco Michelin tires are inferior to Toyota tires and that they actually learned that in a workshop with a Toyota representative. I have a close friend who works at Costco and we went to talk to the tire department, the guy said emphatically this was untrue. Called Costco corporate office and was told the same thing. Germain also claims I needed new front and rear brakes, claims they measured 4mm and that my brake pads could go from 7mm (which they measured in 2018) to 4mm (which they me... read more
I got approved for a loan I found a car that was 100 dollars more then what I was approved for and they must not want to sell me a car if they aren't willing to take 100-150 off a vehicle I found that I really like and they tell me there's not wiggle room...the last vehicle I bought at a competitor they not only wiggled on the price but also actually took the time to call the bank and and get them to bend and of course they gave a little to.not only to make me happy but to have a a very happy customer I'll take my approval a... read more
I have lacked any positive or honest experience since my initial lease sale. It's been failure after failure, excuse after excuse, false advertisements and enticements and any opportunity to make things right or put effort into keeping me as a customer has been immediately declined. I've been ignored, then brushed aside, and even offers I've received to make a previous failure right have "disappeared" as soon as I attempt to put one to use. Nothing but excuses and inconveniences.
I had a great car buying experience at Germain Toyota this weekend! Jeremy Kocher was incredible to work with. He was so friendly and knowledgeable. He went above and beyond to help me find a car that checked ALL of my boxes. I could not be happier! I would highly recommend this dealership - especially if you have the chance to work with Jeremy. THANK YOU!
I cannot say enough about Cody Jackson and how far above and beyond he went than any other car dealer I’ve worked with to get my questions answered, help me find an amazing vehicle, and to make sure I was happy. He was even sending messages/texting outside of his work day! He was a great communicator, hardworking, and an all around pleasure to work with. Will never go to anyone else again. Oh and I LOVE my Highlander. Lincoln and Tom were amazing at helping get my trade in appraised and new financing set up. Everyone was tho... read more
Germain Toyota has a 4.1 star rating with 374 reviews.
Germain Toyota is closed now. It will open at 9:00 a.m.
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