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Gerald Nissan of North Aurora
- Auto Repair
- North Aurora, IL
About this business
Location details
205 Hansen Blvd, North Aurora, IL, 60542, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedYes was quick in changing light bulb and in under the estimate we got over the phone.
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora
Easy, convenient and friendly people.
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora
The service team keeps me informed in detail as to the work that needs to be done on my Outback so that I can determine what needs to be done immediately and what can wait (safely). While the work can seem costly in some areas, I know that the best parts are used and that any work done will keep my car in good running shape for quite some time. I kept my first 1997 Outback for a total of 348,000 miles and only gave it up due to body deterioration issues. The engine was still running well.
Business response:
Thank you for the truly exceptional glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora
Great job! Would recommend them.
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora
I like the fact that Andrew listen to me and when I said I was not interested in something being added on he respected that and did not push. Which would have been a turn off if he had pursued it. Kevin the business manager was great and explained all my questions! I am going to LOVE my new Subaru!
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora
Very professional Service staff, great communication from setting appointment through service recommendations
Business response:
We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora
Took care of my problem even without an appointment. Very gracious staff.
Business response:
Kevin, thank you for taking the time to write this truly exceptional review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora
The service department is a bunch of thieves who don’t do repairs properly. Head gaskets replaced on a 03 Legacy and less than 9,000 miles later bad again because they did not machines the heads, anyone who knows car repair 101 does this. Now I’m calling out on this and I’m not being called back, crickets. This is my mother-in-laws car, guess they figured they could screw an old lady.
Business response:
John, Thank you for bringing this to my attention. I am not sure how I was not informed of this yet but we can assist your mother in law. John, we have a large and loyal customer base because we don’t overlook people or ignore our clients. In the future if your question or concern still needs attention just go online to our website and get the Managers email to give them a chance to assist you. I know more times than not we are able to work with our clients to come to a reasonable resolution to their needs. Let’s get an appo... read more
Great service and speedy turn around. Staff always knowledgeable, friendly and helpful! Highly recommend
Frequently asked questions about Gerald Nissan of North Aurora
How is Gerald Nissan of North Aurora rated?
Gerald Nissan of North Aurora has a 4 star rating with 108 reviews.
When is Gerald Nissan of North Aurora open?
Gerald Nissan of North Aurora is open now. It will close at 9:00 p.m.
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