Genie's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Genie

3.5

About this business

Since 1968, Genie Car Wash has been locally owned and operated. Visit any one of our three locations on Burnet Road, South Lamar, and William Cannon. At Genie Car Wash, we take the utmost pride in each and every car we wash and detail. We offer car wash services and packages, interior and exterior detailing, and a la carte services. All car wash packages include a wash, hand dry, vacuum, window cleaning inside and out, and a light dusting of the dash. In order to better serve you, we use new foam pads to protect your vehicle... read more

Location details

7320 Burnet Rd, Austin, TX, 78757, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.5240 reviews
Select a rating
Maryann Servantez's profile image
Maryann Servantez 
6 years ago

Worst people and service , that cashier at South Lamar needs to go she can not even say thank you or smile had the worst attitude ! 

Mikkayla Guillett Casey's profile image
Mikkayla Guillett Casey 
6 years ago

I was overcharged and when asked for why I was overcharged there was no assistance in fixing their error. my coupon was also ignored even though it was presented at checkout. Waiting 30+ minutes before my car even had water touch it did not help. would not recommend unless you have all afternoon to wait and $30 to waste on a simple wash. Would recommend the tacos from the truck in their parking lot though. 

Gilda Moncebaiz's profile image
Gilda Moncebaiz 
recommend  Recommended
6 years ago

Went there this morning to get my truck washed 

TravelinDiva Dorothy's profile image
TravelinDiva Dorothy 
6 years ago

Do a better job of cleaning your car. Every time I go, I have to have them go over something they missed. I have to return today because my windows aren't clean plus one of their cleaning rags was left in my car. 

Meri Aiello's profile image
Meri Aiello 
6 years ago

DO NOT TAKE YOUR VEHICLE HERE. I brought my car in for an interior detail. They didn’t get the car clean, DAMAGED my window tint, refuse to take responsibility, and have been dodging me for a month. If you look up Genie on the Better Business Bureau you can also see that they have an F rating, multiple complaints, they never accept responsibility for any of the damages, and they no longer even respond to complaints filed through the BBB. I brought my car here on a Monday. I s...Continue Reading 

Raquelle Godbey's profile image
Raquelle Godbey 
7 years ago

Today my $59.99 "special" looked no different than a $14.99 basic sloppy wash job, even after getting them to do the things that they missed that I paid for, twice! So....this may be the last time I will go to Genie, after being a customer for decades. The last few months have proven disappointing, at best. I kept returning hoping it would get better, sadly after today I will be looking for another car wash to go to. I hate doing negative reviews, but today was too much to ignore. 

Angela Coleman's profile image
Angela Coleman 
7 years ago

None of us want to wait, but we all tend to show up at the same time! I think they do a pretty efficient job. I tell them what I want and I drive away with a clean car. Works for me. Oh, and I have used their Groupon deal multiple times. 

Lauren Creasy's profile image
Lauren Creasy 
7 years ago

Took 90-100 minutes to get the basic carwash done today. Manager gave me a free coupon but it really doesn't make up for the wait with a toddler who missed lunch and nap because of it. I was quoted that it should take 15 mins. 

John Fremgen's profile image
John Fremgen 
7 years ago

Horrible. 2 queues of cars and these geniuses were only wiping down one line. Those of us in the other sat for over an hour watching everyone behind us take off. Clueless dipshits. 

Frequently asked questions about Genie

How is Genie rated?

Genie has a 3.5 star rating with 240 reviews. 

When is Genie open?

Genie is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com