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Genesis of Cool Springs
- Car Dealers
- Franklin, TN
About this business
Location details
225 Comtide Ct, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Update Jan 20, 2026: Check out Genesis Fountain Valley CA Reviews. This is the Korean / USA headquarters for Hyundai Genesis. There is a stunning number of Powertrain and Bumper-to-Bumper Warranties that were not honored by this Unethical company. I previously gave a positive review on how the Cool Springs Service Dept held their composure during a TOUGH Situation. We finally settled the tough issue on Jan 12, 2026, MORE THAN SIX MONTHS FROM THE INITIAL ENGINE FAILURE. So my reassessment review is addressed to Genesis USA. W... read more
I really liked my sales person but two things have happened since I bought the vehicle. First, the computerized electronics crashed and it took them 2 weeks with my vehicle in the shop to figure it out. Unacceptable. Second, I went in for my first tire rotation and oil change. I secretly marked the tires as I always do to “inspect what I expect” and while the service ticket claimed they rotated the tires, they actually did not. That’s theft in my opinion. And that took two hours with an appointment. Their service manager is ... read more
I previously gave a positive review on how the Cool Springs Service Dept held their composure during a TOUGH Situation. We finally settled the tough issue on Jan 12, 2026, MORE THAN SIX MONTHS FROM THE INITIAL ENGINE FAILURE. So my reassessment review is addressed to Genesis USA. We bought a GV80 COUPE in TX. At 1195 miles on the new SUV, the engine failed. Genesis acknowledged it was a manufacturing defect. The case was delegated to Genesis USA in CA. We were assigned an Executive Manager to resolve the case. He (Rahul) sta... read more
Frequently asked questions about Genesis of Cool Springs
How is Genesis of Cool Springs rated?
Genesis of Cool Springs has a 4.6 star rating with 521 reviews.
When is Genesis of Cool Springs open?
Genesis of Cool Springs is open now. It will close at 8:00 p.m.
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