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Genesis Healthplex

3.4

About this business

Location details

2800 Maple Ave, Zanesville, OH, 43701, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.497 reviews
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Melody Halleluyah's profile image
Melody Halleluyah 
5 years ago

Genesis hospital damaged me with an epidural during childbirth and mvhc lied about my mri results. Doctors, neurologists, radiologists, surgeons all lie about iatrogenic damages. Doctors are causing harm to many with unnecessary procedures. Please be aware!!! 

Susan Church Pickens's profile image
Susan Church Pickens 
5 years ago

My Dad was brought into the emergency room on July 5, 2020. He was taken to room 4208 when admitted. Well from there it was all downhill. He was sat in a chair on 7/7/2020. He fell asleep and was leaning on his left arm for so long that he can now not use that arm. Now let’s remind you that he had 3 stomach bleeds and had them cauterized and had not one but 2 transfusions. He can not walk himself either so there was no way for him to get up alone. Now this brings me to the rudeness of Dr. Archimbon she completely dismissed h... read more

Business response:

Susan, we are sorry to hear about your father's experience. Our Patient Experience team is available to speak with you. They can be reached Monday-Friday, 8 am-4:30 pm at 740-454-5946. 

Susan Church Pickens's profile image
Susan Church Pickens 
5 years ago

My Dad was brought into the emergency room on July 5, 2020. He was taken to room 4208 when admitted. Well from there it was all downhill. He was sat in a chair on 7/7/2020. He fell asleep and was leaning on his left arm for so long that he can now not use that arm. Now let’s remind you that he had 3 stomach bleeds and had them cauterized and had not one but 2 transfusions. He can not walk himself either so there was no way for him to get up alone. Now this brings me to the rudeness of Dr. Archimbon she completely dismissed h... read more

Business response:

Susan, we are sorry to hear about your father's experience. Our Patient Experience team is available to speak with you. They can be reached Monday-Friday, 8 am-4:30 pm at 740-454-5946. 

Johnny Anderson's profile image
Johnny Anderson 
5 years ago

If you ever feel like making yourself even more disappointed and frustrated with the state of our healthcare system, all you need to do is spend two or three minutes on the phone with a representative at Genesis, I guarantee their inability to be even remotely helpful will set your anger ablaze. It seriously feels like summoning the fire department just so you can watch them use their hoses to douse the fire with gasoline. Thanks for nothing, Genesis, and thanks for continuing to ruin my faith in this pathetic excuse of a to... read more

Johnny Anderson's profile image
Johnny Anderson 
5 years ago

If you ever feel like making yourself even more disappointed and frustrated with the state of our healthcare system, all you need to do is spend two or three minutes on the phone with a representative at Genesis, I guarantee their inability to be even remotely helpful will set your anger ablaze. It seriously feels like summoning the fire department just so you can watch them use their hoses to douse the fire with gasoline. Thanks for nothing, Genesis, and thanks for continuing to ruin my faith in this pathetic excuse of a to... read more

Tammy Bragg's profile image
Tammy Bragg 
5 years ago

People at front ER desk are very rude I seen no sanitizing going on as people came and went very slow we set in waiting room over 4 hours and wasn’t that busy But on the plus side people back at nurses station and doctor was very nice once we got in a room 

Tammy Bragg's profile image
Tammy Bragg 
5 years ago

People at front ER desk are very rude I seen no sanitizing going on as people came and went very slow we set in waiting room over 4 hours and wasn’t that busy But on the plus side people back at nurses station and doctor was very nice once we got in a room 

Business response:

Hi Tammy, thank you for sharing your experience with us. We appreciate hearing from patients. Thank you. 

Kristi Kennard-Baker's profile image
Kristi Kennard-Baker 
5 years ago

This is for my experience at the HealthPlex Urgent Care location only. I’ve never been treated so badly by all 3 of the nurses I encountered today. I won’t go in to detail here, but I will say I’ll never go back there. I’m still in shock. When you’re already sick, the last thing you want or need is to be treated disrespectfully. I will say it takes a lot to make me cry. I cried. Shame in all three of you. 

Kristi Kennard-Baker's profile image
Kristi Kennard-Baker 
5 years ago

This is for my experience at the HealthPlex Urgent Care location only. I’ve never been treated so badly by all 3 of the nurses I encountered today. I won’t go in to detail here, but I will say I’ll never go back there. I’m still in shock. When you’re already sick, the last thing you want or need is to be treated disrespectfully. I will say it takes a lot to make me cry. I cried. Shame in all three of you. 

Frequently asked questions about Genesis Healthplex

How is Genesis Healthplex rated?

Genesis Healthplex has a 3.4 star rating with 97 reviews. 

When is Genesis Healthplex open?

Genesis Healthplex is closed now. It will open tomorrow at 7:00 a.m. 

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