General Utilities

Makomagic 

on Citysearch

15 years ago

Wish I could give them zero stars – Avoid at all costs! Zero stars would be too many for these people. Nasty ii really an understatement when used to describe them. I disagreed with a bill - paid for the oil portion and requested an itemized statement so we could resolve the disagreement - the women was rude - nasty and threatening - stated if I didn't pay the bill she would send it to collections. I again requested an itemized bill - before the closing date of the statement I was receiving calls from a collection agency. Sm... read more

dslary 

on Citysearch

15 years ago

Totally Agree With Stay Away From this Company – After being with this company for over 20 years, the changes are unbelievable. For the first time last year I signed a contract for $4.699 a gallon fixed rate. That should have been my first clue that something wasn't right. I've had contracts with a capped price, but never a fixed price. Suddenly, a month later, the oil prices tumble to below $3 and then continued to decrease. General did not offer to lower the contract price and after my budget was up having paid $5170, they... read more

MDavis 

on Citysearch

16 years ago

Stay away from this company. – If i could give this zero stars I would. A friend of mine recommended me to General Utilities, so I met with a representative and after being offered a competitive price, I chose to sign a contract with them.. Consumers beware, the price that I was given, and had a signed contract for, never once showed up on my delivery ticket. I had to constantly call the office in order for them to adjust my delivery, and that was an impossible task in itself. Getting through to a live person on their phone ... read more