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Gene Messer Volkswagen Parts Center

4.7

About this business

Gene Messer Volkswagen invites you to find genuine Volkswagen parts at our Volkswagen auto parts store in Lubbock, TX. 

Location details

7007 University Ave, Lubbock, TX, 79413, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.7198 reviews
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Julie Duran's profile image
Julie Duran 
6 years ago

These guys are always so friendly and helpful. From the sales team to the repair center. I can’t brag about them enough. I’ll never take my car anywhere else! 

Monty Paul Givens's profile image
Monty Paul Givens 
6 years ago

I have had the best service ever of any dealership I've dealt with. Steve does an excellent job in service. I think he deserves a pay hike. 

Amanda Edwards's profile image
Amanda Edwards 
6 years ago

I took my Volkswagen Jetta to get a bulb changed and an oil change. Not only was it done way quicker than I was quoted but they also did it for way cheaper than I expected! Recently I saw I needed a paint job and decided to take it back to this dealership. Being without my car isn’t an option for me as I need it for my job but the service manager, Saul, has been nothing been accommodating. I highly recommend trusting them with your vehicle. 

Andrea Morgan Gonzales's profile image
Andrea Morgan Gonzales 
6 years ago

Thank you Gene Messer Volkswagen for being so great throughout all the fix attempts and then the ultimate trade in and new purchase! For such a frustrating situation I couldn’t have asked for a better experience. Your entire team from management to staff truly put customer service first. How a customer is treated after the initial purchase is what determines if I will be a repeat customer or not. Your team far exceeded my expectations and I will absolutely be back in the future! 

Weslie Paige Dominy Kneisel's profile image
Weslie Paige Dominy Kneisel 
7 years ago

Although I did not have a Volkswagen Marrisa made me feel comfortable with Mark Mitchell’s ability to service my dodge truck. Fast , friendly and they brought my truck back clean. Great job 

Paige McCauley's profile image
Paige McCauley 
7 years ago

Great customer service! Got me in the car I wanted! 

Shanna Donica's profile image
Shanna Donica 
7 years ago

Sales person was professional and nice. The purchase was an easy process. 

Stevan Salinas's profile image
Stevan Salinas 
7 years ago

The service on our Audi S5 was excellent. They did the work in the time they said they would and the service guys were awesome and on point. I’m definitely bringing my Audi back here for any future services our car may need. 

Kelsie Jackson's profile image
Kelsie Jackson 
7 years ago

Terrific and efficient service. I am always pleased by the courtesy and quality work I and my car receive at Gene Messer VW. 

Frequently asked questions about Gene Messer Volkswagen Parts Center

How is Gene Messer Volkswagen Parts Center rated?

Gene Messer Volkswagen Parts Center has a 4.7 star rating with 198 reviews. 

When is Gene Messer Volkswagen Parts Center open?

Gene Messer Volkswagen Parts Center is open now. It will close at 6:00 p.m.  

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