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Gene Messer Volkswagen Parts Center

4.7

About this business

Gene Messer Volkswagen invites you to find genuine Volkswagen parts at our Volkswagen auto parts store in Lubbock, TX. 

Location details

7007 University Ave, Lubbock, TX, 79413, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.7199 reviews
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Christine Davis's profile image
Christine Davis 
6 years ago

Will never go back. Low ball offers and lied on the phone. Made us waste time and gas. Better off selling private party and getting your actual kbb value. If you don’t want to be ripped off, don’t go here. 

Ja'Na Schmidt's profile image
Ja'Na Schmidt 
recommend  Recommended
6 years ago

Service was great, and gave me ride home. 

Mocha Woodster's profile image
Mocha Woodster 
6 years ago

The WORST service EVER, and we are buying 2 cars from Gene Messer, the service station is HORRIBLE, car was in for a month, said it was partly their fault, had to take son to school, and work daily..communication with progressive, and the service station was horrendous, I sincerely advise you take to a different garage, no apologies, til I brought up the time frame, VERY disappointed!!! 

Erin Klein Mustian's profile image
Erin Klein Mustian 
recommend  Recommended
6 years ago

Awesome experience here!! Love it! 

Debbie Quintero's profile image
Debbie Quintero 
6 years ago

We live in Wichita Falls and our grandson goes to Texas Tech. He had a recall on his 14 VW Passat so we called Gene Messer VW to do the service work so he wouldn’t have to drive the car back home and leave it. We couldn’t be happier with the work they did. They also fixed a problem with a headlight he had trouble with and a check engine light problem. Service was great and done in the time they said it would and the customer service is on spot.We would highly recommend Gene Messer to anyone. Billy, Debbie and Devyn Quintero 

Dan Solomone's profile image
Dan Solomone 
recommend  Recommended
6 years ago

sales i would go see daniel the deal man 

Raymond Hernandez's profile image
Raymond Hernandez 
6 years ago

We were in Lubbock last weekend for Tech’s Homecoming. Our VW’s engine light came on. We went to Messer’s dealership for help. Eric Franco was a great help. He had our car checked out, informed us what the problem was and took care of it. His knowledge and effectiveness made our situation so much better. We got everything taken care of and did not feel that we were taken advantage of. We highly recommend Gene Messer VW Dealership and ask you to see our friend Eric Franco. 

Nor Sanchez's profile image
Nor Sanchez 
recommend  Recommended
6 years ago

Benjamin Jacobi helped me with my 1st VW Passat, and a few months later (when it was totaled) he helped me out again with my second one. Loved that car! 

Chenoa Neece's profile image
Chenoa Neece 
recommend  Recommended
6 years ago

I can not say enough about Benjamin Jacobi! He made the process of buying our daughters Beetle so easy! Extremely friendly and made sure we knew everything! He is very knowledgeable and you tell he truly loves VW! 

Frequently asked questions about Gene Messer Volkswagen Parts Center

How is Gene Messer Volkswagen Parts Center rated?

Gene Messer Volkswagen Parts Center has a 4.7 star rating with 199 reviews. 

When is Gene Messer Volkswagen Parts Center open?

Gene Messer Volkswagen Parts Center is closed now. It will open tomorrow at 7:00 a.m. 

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