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Gene Messer Chevrolet

4.4

About this business

Gene Messer Chevrolet invites you to visit our car and truck dealership in Lubbock, TX. Our team members are standing by to provide you with some of the best deals near you on Chevy cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Lubbock area's most trusted Chevrolet dealers. ESPANOL Gene Messer Chevrolet le invita a visitar nuestro concesionario de autos nuevos y usados en Lubbock, TX. Visitanos hoy para carros Chevy y trocas, camionetas y SUVs, asi como serv... read more

Location details

1302 S Loop 289, Lubbock, TX, 79412, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.43,487 reviews
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Earnest Lykins's profile image
Earnest Lykins 
recommend  Recommended
6 years ago

Quick service and Amanda is a very nice and efficient service writer. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Raymundo Sanchez's profile image
Raymundo Sanchez 
6 years ago

Set my appointment at 10:30 am but was not done till 1:15 

Business response:

Thank you for your feedback about your visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Michael Wims General Manager mwims@GeneMesser.com 

Al-Mary Apitz's profile image
Al-Mary Apitz 
recommend  Recommended
6 years ago

We use Gene Messer Chevrolet for all the maintenance of our company trucks and van . Always professional and timely. The service area is clean and staff is very professional . 

Business response:

Thank you Al-Mary for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Joseph Widener's profile image
Joseph Widener 
recommend  Recommended
6 years ago

Great sales team. They located the right vehicle for us and made the deal as quick and easy as possible. Thanks to Johnny Palmer! 

Business response:

Thank you Joseph! We are thrilled that Johnny provided you with a great car buying experience! 

Stephen Drewell's profile image
Stephen Drewell 
recommend  Recommended
6 years ago

Great service. Johnathan made the process very easy. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Ulysses Zuniga's profile image
Ulysses Zuniga 
recommend  Recommended
6 years ago

Everything from vehicles to repairs to parts 

Business response:

Thank you for taking the time to leave us a review! 

Sarah White Glynn's profile image
Sarah White Glynn 
6 years ago

They never seem to contact you when your car is ready and always charging extra when you don’t really need it . Over rated 

Cynde Powell Jennings's profile image
Cynde Powell Jennings 
recommend  Recommended
6 years ago

convenience and efficiency 

Business response:

Thank you Cynde for your kind words! We look forward to your business with us again! 

Lana Tekell Stice's profile image
Lana Tekell Stice 
6 years ago

Finance department is a JOKE. Pretended to “work a deal” and come to find out, they already had a deposit on the truck we wanted to buy. He just wanted to see who had the most down payment. Definitely takes advantage of young people and women. Hate to be lied to (Xavier) and then he doesn’t even have enough respect to call me back! All they can do is be dishonest and underhanded. I know this review will be deleted as to keep your name in “good” standing but I will never buy or attempt to buy anything from Gene Messer again! ... read more

Business response:

Lana, Please contact me at your convenience, and I will explain the situation in detail. I apologize that we did not communicate better during your time with us, and that this caused you to be disappointed in our services. Michael Wims General Manager 806-747-3211 

Frequently asked questions about Gene Messer Chevrolet

How is Gene Messer Chevrolet rated?

Gene Messer Chevrolet has a 4.4 star rating with 3,487 reviews. 

When is Gene Messer Chevrolet open?

Gene Messer Chevrolet is closed now. It will open on Monday at 9:00 a.m. 

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