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Gene Messer Chevrolet

4.4

About this business

Location details

1302 S Loop 289, Lubbock, TX, 79412, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.43,598 reviews
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Keith Wayne Walters's profile image
Keith Wayne Walters 
recommend  Recommended
7 years ago

Got my truck in on short notice and had it out in a couple of days. Chris in the service department went above and beyond my expectations and help me out tremendously. I’ll definitely be back. 

Business response:

Thank you Keith for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Jimmy Young's profile image
Jimmy Young 
recommend  Recommended
7 years ago

Very good compared to what I have been dealing with good group and salesman will work for you 

Business response:

Thank you Jimmy! If there is anything more that we can do for you, please feel free to contact us anytime! Best, The Gene Messer Chevrolet Team 

Jimmy Rains's profile image
Jimmy Rains 
7 years ago

went to buy a truck and this man tells me I can't afford it . the payment was going to be less than I pay now and I have never been late or missed a payment ! I know my finances I don't need someone whom doesn't me to tell me what I can or can't pay . 

Business response:

Hello Jimmy, I am sorry that we could not secure financing under your terms. If there's anything I can do for you in the future, please contact me. Michael Wims General Manager mwims@GeneMesser.com 

Jordan O'Neil's profile image
Jordan O'Neil 
recommend  Recommended
7 years ago

Went in for factory warranty work. Had it back 2 days later! 5 stars from me. 

Business response:

Hi Jordan, Thank you for being our customer, we appreciate your kind words! 

Eric Casias's profile image
Eric Casias 
recommend  Recommended
7 years ago

Chevy is the way to go. Dependable, looks clean, friendly people, gets the job done. You cant go wrong with the Bowtie. 

Business response:

Hi Eric Casias, Thank you for being our customer, we appreciate your kind words! 

George Tellez's profile image
George Tellez 
recommend  Recommended
7 years ago

Excellent service and good hospitality 

Business response:

Thank you George! We look forward to your business with us again! 

Paul Nash's profile image
Paul Nash 
7 years ago

I have made 2 “appointments” for service only to be told, after driving there, that the appointment was only to get on a 4-5 day reservation list to actually do any service. Why not take the reservation by phone and call me in 4-5 days when you are ready to make an appointment for a time to come in to work on the vehicle? This is especially true when you asked that I leave the vehicle there for the entire 4-5 days. 

Business response:

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Michael Wims General Manager mwims@GeneMesser.com 

Mike Wesley's profile image
Mike Wesley 
recommend  Recommended
7 years ago

No problems. No hassle. Service and sales went smoothly 

Business response:

We are thrilled to see that we did a great job for you! Thank you Mike! 

Linda Russell Roy's profile image
Linda Russell Roy 
recommend  Recommended
7 years ago

I just purchased a used Tahoe from this dealership. Johnny Palmer was so helpful! He listened to what we said and came to really understand our situation and needs. I heartily recommend using Gene Messer Chevy and Johnny Palmer if you are in the market for a new car. 

Business response:

Hi Linda, Thank you so much for your stellar review! We are so thrilled you had a great experience at our dealership! We appreciate your business and look forward to your next visit! 

Frequently asked questions about Gene Messer Chevrolet

How is Gene Messer Chevrolet rated?

Gene Messer Chevrolet has a 4.4 star rating with 3,598 reviews. 

When is Gene Messer Chevrolet open?

Gene Messer Chevrolet is closed now. It will open tomorrow at 9:00 a.m. 

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