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Gene Messer Auto Group

4.2

About this business

Gene Messer Chevrolet invites you to visit our car and truck dealership in Lubbock, TX. Our team members are standing by to provide you with some of the best deals near you on Chevy cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Lubbock area's most trusted Chevrolet dealers. ESPANOL Gene Messer Chevrolet le invita a visitar nuestro concesionario de autos nuevos y usados en Lubbock, TX. Visitanos hoy para carros Chevy y trocas, camionetas y SUVs, asi como serv... read more

Location details

1302 S Loop 289, Lubbock, TX, 79412, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.2457 reviews
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James Wright's profile image
James Wright 
recommend  Recommended
4 years ago

They do good service and take care there customer 

Kay Warner's profile image
Kay Warner 
4 years ago

1. Having an appointment means nothing to y’all. I’ve been there 3 times and even though they made me state a time as to when I would bring my car, I’ve been told “oh that just holds a spot in line, it doesn’t mean your car will be looked at then.” 2. This is the year 2020 and if a chiropractic organization can see my visits at other offices in the chain all over the nation, it seems like Chevrolet ought to be able to pull my record from another Chevy shop too. Y’all ought to be networked nationally. 

Business response:

Thanks for the feedback, Kay. We value your business and appreciate that you chose us for service. It’s true that we may not be able to complete some repairs the same day, but we certainly try to work as efficiently as possible. I will look into your repair visit to ensure we did that for you. Chevy dealerships operate independently of each other, so while some records are kept by General Motors, others will need to be documented on a visit by visit basis by each independent dealer. Thank you again. Michael Wims | General Ma... read more

Deanna Williams's profile image
Deanna Williams 
recommend  Recommended
4 years ago

I live in Megargel and everything was handled over the phone and car was delivered to me and paperwork signed without any hassle. Would recommend dealership and salesman to everyone! 

Cheryl Long Brock's profile image
Cheryl Long Brock 
recommend  Recommended
4 years ago

My grandson’s pickup needed a new transmission. We had bought the Silver Warranty. Gene Messer was great! Ronnie stayed in touch keeping us posted. The Warranty provided a free rental car for five days. Wonderful Service! I highly recommend!!!! 

Business response:

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit! 

Lynn Brewer Leonard's profile image
Lynn Brewer Leonard 
recommend  Recommended
4 years ago

Great staff. Very friendly and helpful. Brannon was so very patient and accommodating. Your whole crew is great. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Maddie Smith's profile image
Maddie Smith 
4 years ago

I will not be back to this place. My fiancé had warranty till a certain mileage. But they never let the warranty cover it and refused to cover it. We had to pay out of pocket. Not to mention we paid cash for the truck. The service here sucks!!! We’ve been back twice on a brand new Chevy.. so ridiculous 

Monty Brewer's profile image
Monty Brewer 
recommend  Recommended
4 years ago

Great experience brought it in midday and got it back the same day. Thanks for the great service. Will use them Gene Messer Chevrolet from n I w own. 

Business response:

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Best, -Gene Messer Chevrolet Team 

Paul Anthony Olivarez's profile image
Paul Anthony Olivarez 
4 years ago

I dont recommend anyone bringing their vehicles here to get worked on! shady business practices!! 

Gary Shapiro's profile image
Gary Shapiro 
recommend  Recommended
4 years ago

You actually can trust and understand them, good pricing, and thoughtful service. 

Business response:

Thank you for taking the time to leave us a review! We look forward to your business with us again! 

Frequently asked questions about Gene Messer Auto Group

How is Gene Messer Auto Group rated?

Gene Messer Auto Group has a 4.2 star rating with 457 reviews. 

When is Gene Messer Auto Group open?

Gene Messer Auto Group is closed now. It will open at 9:00 a.m. 

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