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GBS International
- Hospitality
- Miami, FL
About this business
We are a Miami-based company offering management solutions for vacation club operations. We have full technology and service integration, customer service, financial services, and more.
Location details
9450 Sunset Drive, Miami, FL, 33173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a great booking experience with *******, he was very professional and kind!!!
Business response:
Hello, Mrs. ************ appreciate you taking the time to rate us. We are pleased to know that you had a great experience with us.
We are weeks members at ********************************************* in ****. This resort is located on the grounds of the *************. Historically, we could book a year in advance if we prepaid our dues. That is, I could book for 2024 at the beginning of 2023. This year I called to book for 2025 at the beginning of 2024 and am consistently told that they have not received the 2025 inventory from ******. I have called at least once a month and this is July! My dues for 2025 are paid. They should have had inventory last J... read more
This company and Ashley ********* are absolute scammers for providing and selling this warranty service with furniture purchases. It has now been over 2 months since filing my claim for a critically damaged peice of furniture that is less than 2 years old that has a 5 year full warranty plan. I have been given the run around since day one and through every step of the claims process. Now, it's to the point where GBS and ****** are pointing fingers at each other and no one is taking responsibility even though I have been "app... read more
I paid for this vacation "service" club in full on May 22, 2024. On May 24,2024 I submitted a written request to cancel this service directly at the facility where I purchased it. I was told I had 5 days to rescind.I did some research and found that many people viewed this service as a scam. A Time Share in vacation club clothing. I tried to test the vacation club, using my duly appointed membership number, to no avail. When one reads the contract it becomes obvious that very little of what promised is actually true. Here's ... read more
Breaching contracts. Weeks are not available - they are changing the rules
We were trying to book some resorts last minute using some of our UVC free nights. Going through the website to find availability wasn't getting it done. We finally were able to talk with UVC representative ******* who solved all our problems. She found multiple options where we were able to quickly match our schedule and preferences and decide on our vacation. ******* set up the reservation, got us the room type we wanted, and completed the reservation including transportation. Finding a vacation and booking should always b... read more
Really bad customer service and unreliable. I just tried to book my week in **** a full year in advance and they claim there is no availability
ZERO STARS A chop shop. The worst experience of my life. This company should be put down! They are a bait and switch company. When things don't go the way they want, they just hang up on you. All the representatives have fake names and there are no real managers. They extended my nights do to COVID because the term of my plan was affected and unable to use for a couple years. They granted me a 3 month ***** period only to book a reservation using my premier nights. However, they will not allow me to view what I am allowed to... read more
In the past few weeks I have been working on reservations with UVC and the representative who regularly answers my calls has been Gabriel. Gabriel has been extremely cordial, patient and attentive at all times. He takes the time to provide each guidance clearly. I hope that my thanks and congratulations to Gabriel reach him. Congratulations
Frequently asked questions about GBS International
How is GBS International rated?
GBS International has a 4.9 star rating with 1,964 reviews.
When is GBS International open?
GBS International is open now. It will close at 6:00 p.m.
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