This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Gateway Bridal & Prom
- Bridal
- Salt Lake City, UT
About this business
Monday 10 to 6 Tuesday 10 to 6 Wednesday 10 to 6 Thurdsay 10 to 6 Friday 10 to 7 Saturday 10 to 6
Location details
360 Broadway #101, #1, Salt Lake City, UT, 84101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedLoved it! Such a huge selection of modest wedding dresses that don’t need any build-up, and the staff is so friendly and really want to help you have a great experience and find the perfect dress. Can’t recommend it enough!
They were supper helpful and patient with me. I loved how fun they were too, and their styles to die for!!! if your looking for a place to find your dress this is the place!
Business response:
Thanks so much for your kind review, Yesenia! We're so glad you had a great experience in our store!
Alexa was my stylist, and she was so patient and helpful as I figured out what dress style I liked. I tried so many dresses on before finding the perfect one, but Alexa never rushed me, never showed any irritation or stress, and was always willing and prepared to answer any questions I had. All the other staff we interacted with were happy and wiling to help, and they gave an excellent recommendation to a seamstress near where I lived for minimal alterations (the dress fit so well that the only alteration was a one inch shou... read more
Business response:
Hi Charlotte, thank you so much for your review! Alexa is a great consultant and we're so happy she was able to help you find a gorgeous wedding dress. Congratulations!
Natalie was my stylist and she was amazing! Listened to me and ran over the appointment time and to top it off she was so sweet! Had a great experience there! Keep it up!
Business response:
Thanks for your review Crista! Natalie is awesome and we're glad you had a great experience with her!
Just picked up my custom made mother of the bride dress and it is perfect! I am super hard to fit, but Claire took my measurements, adjusted the sleeves to cover my chubby arms, had the entire dress made to fit my exact measurements, and it is exactly what I wanted!
Business response:
Thanks for the review Lisa! Claire is amazing at what she does and we're glad that she helped you find the perfect mother of the bride dress!
Save yourself the heartbreak and go somewhere else. I ordered my wedding dress from Gateway Bridal back in November of 2017, it is now April of 2018 and I am getting married in early June. I ordered a beautiful champagne/ivory dress and veil that we paid over $1900 for. When it came time for me to go pick it up, they showed me a BABY PINK wedding dress. THEY ORDERED THE WRONG COLOR. It was supposed to be champagne and ivory, even my receipt shows that we ordered a champagne and ivory dress. No one could offer an explanation ... read more
Business response:
Dear TarahAnn, we deeply regret and take full responsibility for your dress being ordered in the wrong color. This is out of the ordinary for our company and is not something that normally occurs. We apologize that you felt pressured to accept a dress that you were not fully satisfied with. Know that pressuring was certainly not our intentions. Our intent was simply to find a workable solution to get you the original dress you had wanted. In addition, we apologize that the solutions we presented were unable to offer you peac... read more
Business response:
Thank you for the review, Maloree!
My daughter would have loved to have posted a picture of her in her wedding dress, but the zipper broke on the day of the wedding. After having a seamstress take a look at it, we were told the quality of the dress was very poor. Be careful of purchasing from Gateway bridal because they really don’t care that my daughter was not able to wear her wedding dress on the day of her wedding.
Business response:
Thank you for leaving a review with us Amy. We apologize that this happened to you and that your dress did not meet your expectations. We wish we had known about this situation sooner so we could have worked to repair the dress. We appreciate your feedback and we will take this into consideration as we work with our vendors and this specific dress in the future.
5 stars for sure! Bryn was amazing and so, so patient with me. We found the perfect dress with the perfect accessories. Bryn helped us find each thing (belt, crown, etc.) with such a positive attitude. We were face timing family members who live far away and she didn’t show one bit of irritation. The overall experience was amazing and I love my dress!
Business response:
Thank you so much for your kind review Leah! We're so glad Bryn was able to help you find your perfect dress and accessories!
Frequently asked questions about Gateway Bridal & Prom
How is Gateway Bridal & Prom rated?
Gateway Bridal & Prom has a 4.7 star rating with 1,627 reviews.
When is Gateway Bridal & Prom open?
Gateway Bridal & Prom is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com