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Gates Nissan
- Car Dealers
- Richmond, KY
About this business
Richmond, KY Used Car Dealership - Nissan Dealer near Lexington, KY
Location details
4098 Atwood Dr, Richmond, KY, 40475, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great Service, Great Price – My wife and I had been hunting for a used Quest and happened across this one. Used quests with the options we were looking for are hard to come by so even though we lived 5 hours away we were very interested. We wanted to be sure that the van would be worth it if we decided to make the trip. Scott Witt was very gracious, helping us with lots of questions, additional pictures, etc. At one point he gave me his cell number and I was able to text him some questions as I thought of them throughout the... read more
Great Customer Service – Scott Witt's hard work to get me in the car that I wanted was excellent and he worked with such due diligence that astounded me. Scott was always friendly and prompt in replying to all my questions. I have been to many car dealers, but Gates Nissan of Richmond and Scott Witt blew ALL of them out of the water. I feel they have earned my business and then some!
Don't know what they're talking about – The people at Gates Nissan were very stuck up and unhelpful. The guy in the parts department had to go "ask his manager" for every single question that was asked of him. The people in the service dept. were stuck up and had no idea what they were talking about! Telling us a fuse was bolted in, when we had it out earlier that morning at the Advance Auto (they did not have the part and referred us to a Nissan dealer for purchasing). My car must have GROWN a bolt huh? lol Needless to say,... read more
Trying to swindle me out of money. – I will not bring my car to this dealership for any maintenance again. I recently had an oil change here. Aside from the people working there making me feel extremely uncomfortable, at the end of my service I was given a list of all sorts of things that were supposedly wrong with my car. They were very negative and basically told me I needed a new car. I don't know if they were trying to convince me to let them "repair" it, or just trying to convince me to buy a car, but after letting some... read more
This review is not a reflection on the sales staff but on the service department. They are very unprofessional and don't want to work with you to fix the issues with your car. I would be hesitant to buy a Nissan from this dealership if I knew I had to depend on them for service as well.
Frequently asked questions about Gates Nissan
How is Gates Nissan rated?
Gates Nissan has a 4.7 star rating with 1,117 reviews.
When is Gates Nissan open?
Gates Nissan is closed now. It will open at 9:00 a.m.
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