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6806 Pine Forest Rd, Pensacola, FL, 32526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
While on vacation our van broke down. Gary & his team worked tirelessly to find the parts we needed & get us back on the road.
Great customer service! Will definately keep taking my vehicles to Gary!
Ask them to get my car road ready for a cross country trip. The had my car for 2 weeks to change hoses, belts, and water pump. They left power steering fluid all over the engine compartment, and neglected to reinstall a water hose clamp causing coolant loss. Their charge was high $$$ for what was done. I would not recommend going there.
Business response:
Mr. Brockmeier, We always strive to take care of our customers. It is unfortunate that you had a bad experience with us. As I said to you back in October, I apologize for the problem and any inconvenience this may have caused. Not that there is any excuse for something going wrong, and on a vehicle built in 1991 being worked on in 2014, there is plenty of potential for error, we are only human but I have taken the steps of removing not only the technician from the work force here, but the service writer as well. I do believe... read more
If you have to be "hold up" at an automotive shop, here is the place to be. We had to wait for a Fiat part for 3 days, but this crew was up for the challenge! Helpful, courteous, capable & hospitable, even sharing lunch with us. Thanks for getting us on our way!!
Business response:
Thank you so much for your kind words, we appreciate you!
Gary Sapp Automotive has a 4.6 star rating with 449 reviews.
Gary Sapp Automotive is closed now. It will open on Monday at 7:30 a.m.
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