This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Waited too long to cashier out why 3 men sat behind the desk chatting to each other for more than 20 minutes. Wasted time while the cashier's were super busy. Maybe get rid of them and add another cashier to help.
Business response:
Your time is valuable and we're disappointed it took too long to pay for your services. We will be sure to take your feedback into account, as we always want to be accommodating our guests in as timely a manner as possible. Thank you for bringing this to our attention and we look forward to providing you with a 5-star experience at your next visit. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
The counter was ok ! But who ever worked on my car was horrible, careless, uncleanness. Very un profesional I think my next door neighbor so called garage man could've done a better job. Especially for an Engine oil change. I would hate to think of something else like brakes just the idea gives me the chills. Poor management indeed.
Business response:
Juan Pablo, We take pride in providing quality service, which is why it's discouraging to see that's not what you received. At your convenience, I'd like to learn more about these concerns and help address them, as your satisfaction is extremely important to us. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Everything turn out great I really like the service experience You need to a car wash to complete the experience
Business response:
Antonio, thank you for the 5-star review! We're thrilled to hear that you had a great service experience with us. We hope to deliver another excellent visit soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The service manager was good. He did not apply pressure to accept service that I didn't want.
Business response:
Hi jbioteach, thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with our service manager and that you felt comfortable during your visit. We appreciate your review and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Awesome as always , main reason I always go there I would definitely recommend to anyone
Business response:
Hi lflvg33, thank you so much for your positive feedback! We are thrilled to hear that you had a great experience with us. Recommendations like yours mean the world to us, and we truly appreciate your support. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great We had a great experience at Gardena Honda and were in and out in 90 minutes. Monica and Saul were great to work with. Everything was hassle and pressure free.
Business response:
Austin, thank you for sharing your positive experience at Gardena Honda! We're thrilled to hear that Monica and Saul provided you with excellent service. We strive to make the car-buying process as seamless as possible for our customers. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Excelente servicio y muy amables las personas q reciben los clientes a la hora q llegan
Business response:
Gracias por sus estrellas, Hermez! Estamos muy orgullosos de nuestro equipo por brindarle una visita excelente. Hasta la proxima! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
Amazing guy, help us out Mr. cheek is an amazing guy who helped us out getting 2 vehicles.
Business response:
Thank you so much for your kind words! We're thrilled to hear that Mr. Cheek provided you with amazing service and assisted you in finding two vehicles. At Gardena Honda, we strive to make every customer's experience exceptional, and we're delighted that Mr. Cheek made a positive impact. If there's anything else we can do for you or if you have any questions, please feel free to reach out. We appreciate your business and look forward to seeing you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager eba... read more
Standard wait time for the service I was getting , kept me informed on what I needed once service was completed. Not very many places to sit with a small baby but it's a nice area to walk around in so it works out
Business response:
Hi Khilah, thank you for sharing your experience! We're glad to hear that you were kept informed throughout your service visit and that you found the surrounding area enjoyable. We appreciate your feedback and we hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
Browse nearby in Gardena, CA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com