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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Both Serge and Rommel were so friendly, professional, knowledgeable, courteous and so easy to work with
Business response:
Congratulations on your purchase, Jazzie! We're thrilled to know Serge and Rommel delivered a wonderful experience. Welcome to the family! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
KB and Saul were great to work with. All went smoothly. I appreciated their professionalism.
Business response:
Thank you for sharing your stellar rating, imlala1! We strive to provide our customers with quality service and we're thrilled to hear KB & Saul delivered. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
he was extremely helpful and made the experience less stressful. i would definitely work with him again!
Business response:
Thank you, Nikolette! We are thrilled to hear Dale delivered an excellent experience. We look forward to working together again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Dealership performed all the necessary maintenance in a timely manner especially since I showed up without an appointment. My car ran great afterwards.
Business response:
MKDOTE, thank you for taking the time to share your experience with us! We are thrilled to hear that our team was able to provide you with timely and thorough maintenance for your car. We appreciate your business and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It felt like a family. Everyone was incredible and meticulous making sure I was taken care of promptly and with the highest level of care
Business response:
Hi 7AM.MAIL, we're thrilled to hear that you felt like family during your visit with us. Providing exceptional care and prompt service is our top priority, and we're glad to hear that you experienced that firsthand. Thank you for the kind words and 5-star rating! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It was okay. Nothing exemplary. I believe a multi-point inspection was not completed as. I was told I needed to fix some issues with the transmission and intercooler which have already been done and when I checked the sheet it showed that it was needed soon. This means that the inspection was not completed properly
Business response:
Gerardo, We want your experience to be exceptional, not just okay, which is why I'd like to learn more about where we fell short during your visit. At your convenience, please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Gardena Honda were very helpful and nice. The only issue I had was that my coolant light went off and when I checked, the coolant was almost empty and I had to buy a bottle for it,
Business response:
Hi Trizia, thank you for your feedback! We're glad to hear that you found our team helpful and nice. We apologize for the inconvenience with the coolant light, and we appreciate your understanding. If you have any further questions or concerns, please don't hesitate to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Anna is a very good sales representative. Very courteous to her customers. Respectful, courteous, and kind
Business response:
Hi Lisa, thank you for taking the time to share your feedback on Anna's customer service. We're thrilled to hear that she provided you with a positive experience. We will make sure to pass along your kind words to Anna. Thank you for choosing Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Went everything good and said 2 hrs waiting period so I said I would wait 2 1/2 passed and she wouldn't provide update went after 2hr 45 later she give me few minutes turn in to 45 before I receive my vehicle and she I need air filter and cabin filter and walked me to count never asked if wanted them replaced
Business response:
We definitely should have been much more accommodating, which is why this is discouraging to read. At your convenience, I'd like to learn more about your recent experience and help address the concerns you've outlined in this review. Please call me directly at 424-340-9120 when you have a moment to speak. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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