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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Usually I don’t come to this dealership because of past experiences I’ve had. I decided to give it another try since it’s close to home. Chris helped me out and he was wonderful. I will come back because I had a great experience
Business response:
Hi Amcmill72, we're thrilled to hear about the positive experience you had with Chris. We appreciate you giving us another chance and we're glad to hear that you plan on returning. Please don't hesitate to reach out if you need anything in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Costumer service not too friendly when I arrived even with an appointment the representative (Alexander) told me that my car will stay up to 5 hours and make a really bad comparison about my doctor saying "when you go to the doctor even with an appointment you stay there for 5 hours same situation happens here" the guy was not professional and was very disrespectful.
Business response:
Leonardo, It's very disappointing to read about this negative interaction with a member of our team. We appreciate you bringing this to our attention and would like to learn more about what was said, so we can be sure to address this appropriately. Please call me directly at 424-340-9120 at your convenience. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Dale is a wonderful technician to conduct business with. He's professional, should trustworthiness, and sincere in his profession. Thank you, Dale!
Business response:
Thank you so much for your kind words, Trillannm! We are thrilled to hear about your positive experience with Dale. Our team takes pride in providing professional and trustworthy service to all our clients. We appreciate your feedback and hope to work with you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Have had good experience with gardena honda but prices for maintenance is dramatically high !!! This forces me to look to otger professionals for maintenance on my honda. This is disgusting to me.
Business response:
We appreciate both your business and your feedback. We're disappointed that you're dissatisfied with our service prices, and would like the opportunity to speak with you about this much further, as your opinion and your satisfaction are both extremely important. Please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
It took 4:30 for oil change and to replace a plastic trim in the cargo that it has 6 plastic holder
Business response:
Your time is valuable and it should not have taken this long to complete this service. We'd like to learn more about when you stopped by so we can address this properly with our team. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Good good good good good good good good good good and friendly very helpful yay
Business response:
Hey Awesomeguy92, thank you so much for the kind words and 5-star review! We're thrilled to hear that you had a positive experience with our team. If you ever need anything else, feel free to reach out. Have a great day! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I like this place because the people there are very friendly and help ys find what we were looking for thank you
Business response:
Hi MARICELAGUERRA, thank you for your kind words! We're thrilled to hear that our team was able to assist you in finding what you were looking for. We always strive to provide excellent customer service, and we appreciate your feedback. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The dealership had lots of snacks for purchase and very friendly staff. The seating was also exemplary.
Business response:
Hi TEAMSTAR83, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our snacks, friendly staff, and seating. We strive to provide a comfortable and welcoming environment for all our customers. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Sheek was very patient and efficient. He sold us 2 cars in one day. Great customer service and gives very rationale opinions. Alex from fianance was also very helpful and pleasing to work with overall. Really felt like family was selling us the car at the end of the day. I would definitely recommend someone to come purchase a car at this dealership as they went above and beyond.
Business response:
Hi Cyam! Thank you so much for your kind words about your experience at our dealership. We are thrilled to hear that Sheek and Alex provided you with excellent customer service. We truly appreciate your recommendation and hope to see you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open tomorrow at 9:00 a.m.
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