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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
,El lugar esta limpio y la sala de espera esta comoda,el area pa comprar esta bien surtido
Business response:
Gracias por tomarse el tiempo para compartir sus comentarios positivos con nosotros! Estamos encantados de saber que encontró nuestro lugar limpio y cómodo, y que nuestra área comercial cumplió con sus expectativas. Apreciamos su apoyo y esperamos verlo pronto nuevamente! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
Service Representative Dale from Gardena Honda was a very good help. He will make sure you’re taking care of.
Business response:
Hi Ieashia, thank you for sharing your positive experience with Dale at Gardena Honda! We're thrilled to hear that he provided you with excellent service and took good care of you. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I had a bad experience with the service manager. I have bought both of my cars from that dealership. And I usually get a courtesy car wash . And when I request one I didn’t get one . Everyone is usually very nice . And I usually wait . But this time I made an appointment thru the automated system and apparently they didn’t have it . On file and I requested to for them how long is the wait and they said that about an hour to an hour and a half and I said ok . Then I went to ask the service manager and they said that they don’... read more
Business response:
Anabel, It's disappointing that you were dissatisfied with your recent visit. Your opinion and satisfaction are both extremely important to us, which is why we'd like the opportunity to speak with you about this further. At your convenience, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Easy transaction Takes the amount of time told Love the new waiting area Very nice
Business response:
Thank you for the positive feedback, Patty! We're glad to hear that you had a great experience with us. Our team works hard to provide a seamless and comfortable environment for our customers. We appreciate your support and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Friendly people and service, all the service time is efficiently for customer. Good environment in center
Business response:
Hi Eric, thank you for the kind words! We're thrilled to hear that you had a positive experience with our team and that you found our service efficient. We strive to provide a welcoming environment for all our customers. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I've gotten my cars oil change here several times now. Whenever I encounter a problem, they make sure to fix it at an affordable price. Management makes sure to keep their customers happy. I would recommend honda at Gardena to my friends and family.
Business response:
Rosie, This is extremely discouraging to read, as vehicle safety is our top priority here. At your convenience, please call me directly at 424-340-9120, as I'd like to learn more about this so that we can address this properly with our team. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Muy eficientes gracias tienen muy buen servicio muy amables nos atienden rápido y nos dan las promociones
Business response:
Reyna, muchas gracias por tus amables palabras! Estamos encantados de saber que tuvo una gran experiencia con nosotros y que encontró nuestro servicio eficiente y amigable. Nos esforzamos por brindar el mejor servicio posible y nos alegra saber que está siendo reconocido. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
Gardena honda staff are really really helpful in looking and giving you a good deal when purchasing your vehicle! Highly recommend!
Business response:
Thank you so much for your kind words! We're thrilled to hear that our Gardena Honda staff provided you with excellent service and helped you find a great deal on your vehicle. We appreciate your recommendation and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Dealership is designed as a trap. There’s no place to appeal or complain. A customer who would want to complain will end up complaining onlyin the sales department, which we know will not bend to appeal by customer. And also this dealership is selling the California Return Law for $250. And also they said they installed security alarm but i know that the vehicle already has an original alarm system. They charge me $1,000.00+ for that
Business response:
Joey, We're disappointed you've not been able to speak with the correct department regarding your complaints. At your earliest convenience, I'd like the opportunity to learn more about your concerns. You can contact me directly at 424-340-9120. I look forward to hearing from you soon. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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