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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Had an early appt @8am for “alarm and coating” of the car. Got there on time there were lots of cars there already around 10 cars, a little hectic but otherwise good the employees were doing their best to organize the amount of cars coming in for service. Ended up doing half of the service I needed for the car due to urgent matter I had to leave and could not stay long. It took about 50 minute wait for us to leave the dealer. Please note they said we would have wait 4 hours if they had gone through with the “coating” of the ... read more
Business response:
Hi Eric, thank you for sharing your feedback about your recent visit. We're glad to hear that despite the busy morning, our team worked hard to organize the influx of service appointments. We apologize for the inconvenience with the wait time and appreciate your understanding. We hope to see you again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Me voy totalmente satisfecho con el trato brindado por Jaime, realmente me sentí totalmente a gusto, pregunten por él cuando lleguen, es un talentaso y como dice su dicho entras caminando y te vas en auto, gracias por ayudarme a conseguir mi primer auto 🙏💪
Business response:
Carlos, thank you for sharing your positive experience with Jaime! We are thrilled to hear that you felt comfortable and satisfied with the treatment you received. We will be sure to pass along your kind words to Jaime. Congratulations on getting your first car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Robert Williams was our salesman and he did an amazing job. Very communicative, Understanding and respectful. We had a deal very quickly and something that we were comfortable with.
Business response:
Karen, we are thrilled to hear about your positive experience with Robert! We pride ourselves on excellent customer service and are delighted that you found our sales team to be communicative, understanding, and respectful. Thank you for choosing us for your car-buying needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Benny was great. He kept me informed of how long the service would take and how much it would cost.
Business response:
Hi Anthony, thank you for sharing your experience with Benny! We're thrilled to hear that he provided you with excellent service and kept you informed throughout the process. If you ever need anything else, don't hesitate to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Good ? ? Very good he answered all my questions took the time to explain everything made me feel comfortable dealing with him
Business response:
We're happy to hear that Bryan answered all of your questions and ensured you left a happy customer. Thank you for choosing Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Art was attentive to my situation and did all he could to provide the best service possible.
Business response:
Hi Joe, thank you for taking the time to share your experience with us! We're thrilled to hear that Art was able to provide you with excellent service. If you ever need anything else, don't hesitate to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Arturo is the best guy ever, great service, thanks Arturo thanks Gardena Honda you're the best !
Business response:
Thank you for your kind words about Arturo and our team at Gardena Honda! We're thrilled to hear that you had a great experience with us. If you ever need anything else, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Took car in for a service and asked if they also take care of a recall for my car. Recall notice was delivered in May this year. I was told they didn't have the part because Honda wasn't even shipping them out to dealers yet and would have to get approval from manager to even order the part. I explained that the car was at times showing loss of power when accelerating and was told they would have to run a diagnostic to prove what I was saying. I would be charged $200 for the test if the result was negative. I was told the me... read more
Business response:
Eric, We appreciate you sharing your concerns with us. We're discouraged you left dissatisfied and would like the opportunity to speak with you further about your experience, as your opinion, satisfaction, and business are all very important to us. Please call me directly at 424-340-9120 when you have a moment. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
They were very helpful and friendly. And a great on my Honda with a manageable payment
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us and that you're happy with your Honda. We strive to provide excellent service and value to all of our customers. Let us know if you need anything else! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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