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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Tried charging me for warranty covered work. Went to other dealer and got it covered through warranty.
Business response:
We can understand your disappointment and would like to learn more about why you were told this would not be covered under warranty. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Art always takes care of me when I go . The staff is friendly and everyone makes it an easy experience.
Business response:
Hi Katrina, thank you so much for your kind words! We are thrilled to hear that Art and our staff provided you with excellent service. We strive to make every visit easy and enjoyable for our customers. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Tyler was very pleasant and professional to deal with. I would recommend this dealership to my friends.
Business response:
Thank you for the glowing review! We're thrilled to hear that Tyler provided you with a pleasant and professional experience. We appreciate your recommendation and look forward to assisting you and your friends in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Ana was awesome, provided excellent customer service. Had to take car back to dealership due to scraping sound. It was immediately resolved.
Business response:
While disappointed you had to return due to this scraping sound, we're pleased to see we were able to get this concern resolved immediately. We appreciate both your business and your feedback and we look forward to seeing you at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Me gusta que hacen su trabajo bien y rapido y siempre están disponibles para cualquier duda que tenga uno.
Business response:
Hola César, gracias por tus amables palabras! Nos esforzamos por brindar un servicio eficiente y una excelente atención al cliente. No dude en comunicarse si tiene más preguntas o necesita ayuda. Apreciamos sus comentarios y esperamos poder servirle nuevamente en el futuro! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
The transmission on my 2015 crv with 56k miles failed. The dealership was very unhelpful: first they missed diagnosed the problem and charged me 500 buck to replace a hose that didn’t need replacing. Secondly once they finally told me it was the transmission they wanted 9k dollars.. for a car with 56k miles.. terrible
Business response:
We're discouraged that you've been dissatisfied with your experience here at our service department. Should you like to discuss any of these concerns further, please feel free to call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Excellent dealership that we have been going to for many years. We bought a new 2014 Pilot and 2 new CRVs (2014 and 2022) from them and have consistently received excellent service. Arturo Jaragei is the best in the Service Department
Business response:
Thank you so much for your continued loyalty! We are thrilled to hear about your positive experiences with our dealership and Arturo in the Service Department. We appreciate your kind words and look forward to serving you for many more years to come! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Art is a helpful and easy to deal with service writer. .. Always makes my visit easy and gives great customer service!
Business response:
Hi Bobby, thank you so much for your kind words! We're glad to hear that Art provided you with excellent customer service. We strive to make every visit as easy and pleasant as possible for our customers. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very good service let me know exactly what car was do for how much it was going to be and how long it would be ready In
Business response:
Hi Jean, thank you for your positive feedback! We are delighted to hear that you had a great experience with our service. Providing clear communication and transparency is a top priority for us. We appreciate your support and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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