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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I went through a "car finder service" with my credit union therefore I didn't deal with this dealership directly. So far I love my new Pilot! Thank you very much.
Business response:
Hi Diana! We're thrilled to hear that you're loving your new Pilot! Even though you didn't deal with us directly, we're glad to have played a part in helping you find your perfect vehicle. If you have any questions or need assistance in the future, feel free to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The service department staff were friendly, professional, and efficient. Jairo Baeza took the time to thoroughly explain what my vehicle needed and answered all of my questions without any rush or pressure.
Business response:
Thank you so much for sharing your positive experience with our service department and Jairo Baeza. We're thrilled to hear that you found our staff to be friendly, professional, and efficient. We strive to provide excellent customer service and we're glad we could meet your expectations. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great service. Would recommend. Waiting area was very clean. Service team was polite. Service duration was okay.
Business response:
Thank you for taking the time to share your positive experience with us! We're thrilled that you found our service team polite and the waiting area clean. We appreciate your recommendation and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very disappointed. Service adviser wanted to charge me $1200 for a starter that wasn’t even the problem. Spoke with Navy who was the service advisor manager and still haven’t back from because they charged me $220 for a wrong diagnosis
Business response:
Don, We appreciate you sharing your concerns. If you've still not been able to speak with Navy, please call me directly at 424-340-9120 and I will be happy to assist you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
The best customer service I came in tell what I want and they were able to help me with my purchase will I recommend yes as matter fact my son is going to get a new in the same dealer thank Honda and thank Michael my salesman
Business response:
Hi Maria, thank you so much for your kind words! We are thrilled to hear about your positive experience with Michael and our team. We truly appreciate your recommendation and look forward to helping your son with his new purchase as well. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The two people that helped us out were the absolute best, they really helped me and my family and we loved the experience, if you decide to go there ask for Gerardo
Business response:
Thank you so much for the glowing review, Cesar! We are thrilled to hear that Gerardo and our team provided exceptional service to you and your family. We truly appreciate your kind words and look forward to welcoming you back again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They had a very helpful staff. A pretty wide variety of cars on their lot. I had no complaints the whole time I was there.
Business response:
Fabian, we are thrilled to hear about your positive experience at our dealership! Thank you for taking the time to share your feedback. We love to provide excellent customer service and a diverse selection of vehicles. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Me gustó fueron muy amables muy atentos,nos encantó la forma que nos mostraron los carros y al final nos gustó carro elegimos. Gracias
Business response:
Gracias por compartir tu calificación estelar! Nos alegra mucho saber que disfruto de una excelente visita. Esperamos volver a trabajar juntos pronto. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
The attendants were very helpful and overall it was a smooth, pleasant process. I would come back again
Business response:
Thank you for your kind words! We're thrilled to hear that you had a smooth and pleasant experience with our attendants. We look forward to welcoming you back again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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