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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I had an appointment for an oil change at 1:30pm and came in 5 minutes earlier. I was checked in quickly by Chris. He was very nice but it took more than 3 hours to get a simple oil change done. Very frustrating!
Business response:
Basic services should not take this long. We appreciate your patience and your bringing this to our attention. Should you like to discuss your recent visit further, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Why make an appointment when you have to wait 2 1/2 hours for an oil change. The dealer knew I was waiting too. My work day was messed up after that because of the time
Business response:
Your time is valuable and we're disappointed to see that an oil change took this long. It was not our intention to inconvenience you, which is why I'd like to learn more about when you stopped by, so we can look into what caused this delay. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great dealership! Took my vehicle in for service and the experience was amazing. Ask for Art!
Business response:
We're thrilled to hear you had an amazing experience with us. Art is indeed fantastic, and we're glad he made your service visit special. We appreciate your feedback and look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very professional on time customer service was great understand the situation well Good service good response
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that our team provided you with professional and timely service. Your satisfaction means a lot to us, and we look forward to continuing to meet your needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The service was very satisfactory and Benny the service writer did a excellent job I would gladly take my car there for service in the future
Business response:
Thanks for the fantastic feedback, Sonny! We're thrilled to hear you had a great experience with Benny. Our team is dedicated to providing top-notch service, and we look forward to seeing you again for your car's future needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
David was our sales person, he wasvery helpful with giving options for what we needed
Business response:
Thank you, Jarrett! We're thrilled to hear about your positive experience with David. Our team is dedicated to providing helpful solutions, and it’s great to know we hit the mark for you. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
they were very professional and very pleasant and they have take care of a our needs very very nicely
Business response:
We're thrilled to hear that you found our team professional and pleasant. Your satisfaction is our priority, and we're glad we could meet your needs. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Khaled the customer rep was awesome, he answered all my questions and was very patient.
Business response:
Thanks for the great feedback! We're thrilled to hear that Khaled provided you with excellent support. Our team strives to make every interaction positive, and it's wonderful to know we hit the mark! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The experience at hunda couldn't of been better. Excellent customer service. Will be coming for all my honda needs. Thank you.
Business response:
Thanks, Alfred! We're thrilled to hear you had such a great experience. Our team is dedicated to providing excellent customer service, and we look forward to assisting you with all your Honda needs in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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