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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Service performed but was not timely and did not replace battery as requested by me
Business response:
It's important we are providing prompt and accurate service, which is why this is disappointing to read. Should you like to discuss your recent visit in further detail, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
My specialist was awesome he was attentive to my needs and considerate of my time thanks
Business response:
We're thrilled to hear that your specialist provided attentive service and respected your time. Your feedback motivates us to keep delivering great experiences. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I had an oil change. Job was completed. I was told I didn't need anything else done, thank goodness!
Business response:
Thanks for the great feedback! We're glad to hear your oil change went smoothly and that our team provided honest service. Your satisfaction is our priority, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great service and helpful staff. Alexis was great to work with and kept me informed on my car
Business response:
We're thrilled to hear you had a great experience with Alexis and our team. Providing top-notch service is our priority, and your feedback means a lot to us. We look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Service was good (thx to Betsy explaining the process) but the wait was so long :( (2hours)
Business response:
Thank you for both your business and your patience. We're glad that despite the wait, you still had a quality experience with Betsy. We hope you're enjoying your new Honda and we hope to provide you with the 5-star service you deserve at your first service visit. See you then. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Outstanding customer service! !! Sales team was extremely professional and responsive to our needs and were refreshingly pleasant to work with. Excellent experience!!!
Business response:
We're thrilled to hear you had such a positive experience with our sales team. Your kind words about their professionalism and responsiveness mean a lot to us. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
After they got my business, terrible customer service. Having buyers remorse. Everything was a complete mistake!!
Business response:
We never want any of our guests to have buyer's remorse, which is why we'd like to speak with you in much further detail about your concerns. Please call me directly at 424-340-9120 at your earliest convenience. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Horrible communication due to not answering the phone and ignoring messages from current customers. They treated me horribly when I asked for a refund.
Business response:
Providing quality communication and service is vital, which is why this is discouraging to read. When you have a moment to speak, I'd like to learn much more about this, so we can make sure we're better serving our guests in the future. Please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great customer service would definitely recommend to everyone they are amazing here Thank you to everyone at Gardena Honda
Business response:
We’re thrilled to hear about your positive experience and appreciate your recommendation. Our team works hard to provide exceptional service, and your kind words mean a lot to us. We look forward to seeing you again at Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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