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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
This dealership is close to where I live, also Arturo who works in the service department always helps me and is very nice.
Business response:
Thanks for your fantastic review! We're glad to hear that our location is convenient for you and that Arturo has provided excellent service. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Amazing service Roxana and the managers were amazing highly recommended for everyone will come back again!
Business response:
Thanks, Mina! We're thrilled to hear you had such a great experience with Roxana and our team. Your recommendation means a lot to us, and we can't wait to welcome you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
1) Standard wait time for a task is always 2 hr. Without any evaluation of the task. 2) No plan to check for needed parts for repair before customer bring the car in. I got a new car with some simple plastic broken part, I described the part, the phone lady asked to bring the car in. 2 hr. Later the service person informed me that they didn’t have the part. I need to wait for it. They will call when it’s in. The part is less than $4. The service person repeatedly inform me that the $4 would be on the dealer (unnecessary beca... read more
Business response:
Miranti, While this definitely could have been a much more seamless process, we're happy to see that once you were here, Khalid took great care of you. We appreciate both your business and your feedback, and we hope to provide you with the 5-star service you deserve in the future. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
I think it’s great service but I think that they need to look back a whole over that helps us to get a right back home and to get a ride back to get our cars
Business response:
We're thrilled you love our service. We appreciate your feedback about improving ride coordination and will definitely take it into consideration. Your input helps us enhance the experience for everyone! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Everything was great except that my battery was serviced as "good" then 10 days later it died and AAA diagnosed it as "bad" and needing to be replaced. Wish it was noticed during oil change and inspection to avoid being stranded.
Business response:
We're disappointed to see that you were inconvenienced like this. At your convenience, please call me directly at 424-340-2190, and I will be happy to go over the battery inspection report from your recent visit to confirm that at the time of service, it was in good condition. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Thanks ? ? Fast service and promised on time I will continue coming to this dealer
Business response:
Eddie, we’re thrilled to hear you had a great experience with our fast service! Your satisfaction means a lot to us, and we can’t wait to welcome you back. Thanks for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Dealership is awesome, I like the quality work they do there - I would definitely recommend it to others; the service rep is the best.
Business response:
We’re thrilled to hear you had a great experience and appreciate your recommendation. Our team works hard to provide top-notch service, and it’s wonderful to know it made an impact. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I had a great experience here yordi and jasmine were very helpful and answered all my questions 5 stars to Gardena honda keep up the good work guys
Business response:
Thanks for the fantastic review! We're thrilled to hear that Yordi and Jasmine provided you with such great assistance. Your support means a lot to us, and we’ll continue striving for excellence. Looking forward to seeing you again at Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Professional Knowledgeable Honest Efficient Helpful Experienced Friendly Fair Organized Accommodating Clean Trusted Transparent Caring Reliable
Business response:
We’re thrilled to hear you had such a positive experience. Your kind words about our team truly motivate us to keep delivering the best service possible. We appreciate your trust and look forward to continuing to support you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 10:00 a.m.
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