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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Easy to deal with. Service has been great since I switched over from Carson Honda. .
Business response:
Thank you for your feedback! We're thrilled to hear that your experience has been smooth and that our service exceeded your expectations. Welcome aboard, and we look forward to continuing to provide you with excellent service! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Coupon for oil change was no acceptable according to them! Why have coupons and tell customers it doesn’t or can’t be applied! For customer service it was very nice professional as for the issue with coupon I print out was bad and unpleasant specially with this economy, I thought I can save with Coupon !!! That alone is a big lie extremely unhappy
Business response:
Thank you for bringing this concern to our attention. I'd like the opportunity to learn more about what transpired and look into why this coupon was not accepted. At your convenience, please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I really appreciate they complete my service maintenance within a reasonable amount of time since I have to wait for the car. So far I notice the improvements in the car drive after I have a fluid exchange. My service representative William is always pleasant and helpful and the rest of staff workers are also helpful and pleasant. I also appreciate the discount offered three times a week.
Business response:
Thank you for your thoughtful review! We're glad to hear you had a positive experience with our service team and that you noticed improvements in your car. We appreciate your feedback and look forward to continuing to serve you with great service and discounts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It all started by me searching on Google for a 2025 Civic Sport, Gardena Honda was one of the first to pop up with one that had 973 miles on it. So I called the dealership to check and make sure the vehicle was in stock and it was so I was Transferred to sales department. The salesman who answered the phone was David Hernandez. I ask him questions about the vehicle, he answered my questions and so everything was good. I called me wife and daughter and ask them to go to Gardena Honda and if the vehicle was clean inside and ou... read more
Business response:
Ronald, I sincerely apologize for the frustration and inconvenience you experienced regarding the key situation and the communication challenges you faced. It's great to hear that DJ was able to assist you with the spare key. I myself was able to assist your daughter yesterday and make sure they provided her with the second key. I appreciate you sharing that feedback. Your concerns are important to us, and we want to ensure that our customers feel secure and supported. Please feel free to reach out if you need further assist... read more
Good service real life explanations and answered all questions we had, definitely will recommend to family and friends.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your recommendations mean a lot to us, and we're here to help anytime you need. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Overall would say subpar experience, from door to door. Service, financing. Multiple elements that fell through the cracks
Business response:
We're disappointed to see that your experience was far from seamless. Should you like to discuss anything that transpired during your visit, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
My service advisor Arturo provided excellent support. The work was done expertly and I received my car back on schedule.
Business response:
Thanks for your wonderful feedback, Neal! We're thrilled to hear that Arturo provided excellent support and that your car was serviced on schedule. Your satisfaction is our priority, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Nice waiting lounge and Benny was great too oil change was done quickly and no other problems
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you enjoyed the waiting lounge and that Benny provided excellent service. Quick and hassle-free oil changes are what we aim for! Looking forward to seeing you again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very understanding to my concerns that I had for my Honda civic that I had brung in. Very patient in helping me.
Business response:
Thank you for sharing your experience! We're glad to hear our team was patient and understanding while addressing your concerns with your Honda Civic. Your trust means a lot to us, and we're always here to help! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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