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Gardena Honda
- Gardena, CA
About this business
At DCH Gardena Honda, we proudly offer new and certified pre-owned Honda cars in the South Bay area. We have a knowledgeable and friendly sales staff that will help you find that new or used car you've been searching for, giving you the best value for your hard-earned money. And our financial staff have always offered expert advice for those seeking a Honda car loan or lease. Stop in the dealership to see our new Honda and quality used cars today!
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Always ready to assist and correct any problems that arise. Answers and address any queries that are important to customers.
Business response:
Thanks for your feedback! We're glad to hear that our team is meeting your needs and handling any issues promptly. Your satisfaction is important to us, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Bad My appointment was at 9:15 I left at 1:30 too much time wasted I was not happy with that appointment
Business response:
Myrna, Your time is valuable and we're disappointed to see it took this long to complete an oil change. When you have a moment to speak, please call me directly at 424-340-9120, as I'd like to learn more about when you stopped by, so I can look into what caused this delay. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very unorganized appointment. I had to wait over 30 minutes after I canceled my appointment just to get my car back when it was sitting right in front of me. No one would pull it out. Before hand the email said my appointment won’t take long and I could wait at the dealer, when I arrived there and checked in they said it would take 3 hours and I didn’t have a ride home. I also needed my car that day so I had to cancel the appointment. This is the 3rd time I brought the car and something has gone wrong, I came in to replace a... read more
Business response:
Isaac, It's extremely discouraging to see you've faced numerous issues here and it took this long to return your vehicle to you at your last visit. There are clearly improvements that must be made here in our service department, which is why I'd like the opportunity to speak with you further about your experiences here. When you have a moment, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very efficient and quick service. Friendly staff and very clean and comfortable environment. Highly recommend the Gardena location!
Business response:
Thanks for the fantastic review, Dania! We're thrilled to hear you had such a positive experience with our team and enjoyed our space. Your recommendation means a lot to us, and we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Friendly and knowledgeable about the vehicles. Salesman and finance manger stayed waaaay past closing to give us time to decide and on and complete our purchase
Business response:
We're thrilled to hear about your positive experience. Our team is dedicated to providing exceptional service, and it's great to know they went the extra mile for you. Enjoy your new vehicle! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Fernando Carreto was the person helping me and he was very helpful. He explained everything very clear and was very patient with me. Everyone else there was nice from the moment I walked in. I would definitely recommend this dealer to other people.
Business response:
Thank you, Alma! We're thrilled to hear about your positive experience with Fernando and our team. Your recommendation means a lot to us, and we’re glad you felt welcomed and well taken care of. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Gracias por el servicio que le hicieron a mi carro y por la atención amable del Sr. Jairo
Business response:
Hola Miguel, gracias por la fantástica reseña! Estamos encantados de saber que tuvo una gran experiencia con nuestro servicio y el Sr. Jairo. Su satisfacción es nuestra prioridad y esperamos poder servirle nuevamente en el futuro! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
The service was quick, and the customer service was friendly. Extremely professional and made you feel like family at home.
Business response:
Thanks for the kind words! We're thrilled to hear you enjoyed our quick service and friendly atmosphere. It's our goal to make everyone feel at home. We appreciate your support and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Will be considering using this dealership again in the future. Timeliness professionalism and attention to detail is excellent.
Business response:
Thanks for your fantastic feedback! We're thrilled to hear you appreciated our timeliness and professionalism. We look forward to serving you again in the future and continuing to provide an exceptional experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 9,291 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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