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Gardena Honda
- Gardena, CA
About this business
At DCH Gardena Honda, we proudly offer new and certified pre-owned Honda cars in the South Bay area. We have a knowledgeable and friendly sales staff that will help you find that new or used car you've been searching for, giving you the best value for your hard-earned money. And our financial staff have always offered expert advice for those seeking a Honda car loan or lease. Stop in the dealership to see our new Honda and quality used cars today!
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
From the moment I arrived, the process was fast. A gentleman checked me in for my appointment and service advisor, Will, helped throughout the process. I had a previous bad experience at a different Honda location. I came in for a recall. Since the wait would take longer than usual, they offered me a Lyft back home. Will made sure I had an awesome experience at Gardena Honda. Everything was done correctly. Thank you!
Business response:
Nayeli, we're thrilled to hear about your positive experience at Gardena Honda! It's great to know that Will and our team made your visit smooth and enjoyable. Thank you for sharing your feedback, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Atienden muy bien, son amables y eso es importante para el cliente, tardan algo de tiempo pero vale la pena esperar siempre y cuando el servicio esté bien.
Business response:
Gracias Sandra! Estamos encantados de saber que disfrutó de su experiencia y apreciamos su paciencia. Brindar un excelente servicio es nuestra prioridad y sus amables palabras nos motivan a seguir brindando lo mejor. Esperamos darle la bienvenida pronto! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
They LIE! They will literally tell you ANYTHING to make a sale. They dont call you back when they mess up! Go somewhere else!
Business response:
Miss Shaw, We're discouraged to read this and see you've had issues getting in contact with us regarding this error. At your earliest convenience, please call me directly at 424-340-9120 and I will be happy to assist you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It was very efficient and organised. The service representative was extremely friendly and helpful. I only wish I was loner vehicles were available for long services.
Business response:
Thank you, Nichy! We're thrilled to hear you had a great experience with our team. We appreciate your feedback about vehicle availability and will definitely take it into consideration as we strive to improve our services. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They were great an worked fast. Very efficient an knowledgeable. Great place to have service
Business response:
We're thrilled to hear you had a great experience with our team. Efficiency and knowledge are priorities for us, and your feedback makes it all worthwhile. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Gardena Honda is a fantastic place for car buying, leasing or servicing. They have lower competitive pricing and staff are very knowledgeable, professional and helpful.
Business response:
Thanks for the awesome review! We're thrilled to hear you had a great experience with our knowledgeable team and competitive pricing. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Sincere and smart team help me to change the oil and solve other issues of my car. I am happy with the services. And always love to visit this place.
Business response:
Thanks, Ashraf! We're thrilled to hear you had a great experience with our team. Your satisfaction means a lot to us, and we look forward to seeing you again for any future car needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They were slow and did not seem knowledgeable. I made a reservation stating why I was taking my vehicle in but they still asked as if they had no idea. I asked for updates on my vehicle and got different answers depending on who I spoke to. And no update was correct or true. I asked for my vehicle to be washed after they had already kept it overnight. I was told that it was not a problem and would be done. When I got the call that my car was ready it had not been washed. This dealership service department was beyond unaccept... read more
Business response:
It's very important we are providing quality service and it's clear that is not what you received. When you have an opportunity to discuss your recent visit further, please call me directly at 424-340-9120, as I'd like to learn more about where we fell short so we can address this with our team and make sure we're better serving you and all of our guests in the future. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They offer me a good service asked me questions about my car and did the usual maintenance checks
Business response:
Thank you for the fantastic review, Brandon! We're thrilled to hear you appreciated our service and that our team was attentive to your car's needs. Your satisfaction is our priority, and we look forward to continuing to provide you with top-notch maintenance! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 9,291 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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