This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Gambles
- Lawn Services
- Alpena, MI
About this business
Location details
2534 US-23 South, Alpena, MI, 49707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called to see about a belt for my John Deere GT275 riding mower. The parts guy said he didn’t have them in stock and couldn’t get one. He then said “that mower is 20 years old, come here and buy a new one”. I thought he was joking, but he just kept saying buy a new mower. I went to Lappan’s in Gaylord, they had 8 of the belts in stock, $15.00 a piece. A lot cheaper than a new mower.
Business response:
Darryl, we are so sorry this was your experience with our person in parts. We strive to provide excellent customer service and this definitely not how we want our customers treated. If you are ever in need of parts and are willing to give us another chance, I’d be happy to help you! Just as for Nicole and I’ll make sure you get what ever parts you need. Again, we are so very sorry and we will be looking into this and making sure it’s addressed with that employee.
RecommendedJust picked up a x370 this spring and it’s amazing!! BUY ONE!! The costumer service is outstanding also!!! Very very pleased!! 5 stars all day!!!
I have had the experience of meeting great business people during my purchase of my new x370 lawn tractor this week. I have to really say they have gone out of their way to make my purchase ideal after the sale. Thank you Howard, Nadine, and Brad. You will have my business and friendship for many years to come!
I stopped in simply to look at the zero turn mowers and to start gathering information. The owner himself, Howard, spent an hour talking to me about many different makes and models, some he doesn't even carry. He also asked me questions that were pertinent to my needs and even my family (having 2 nearly teenage boys he suggesting getting something tough). He even took the time to show me his shop and parts department. Despite living in lower Michigan, I will sincerely consider buying from him if I decide to go with a Gravely... read more
I called to get a price of a part. The lady was very rude on the phone. I do all the maintenance on my small engines and she came across like I didn't know what I was talking about. The biggest thing she told me she didn't have time to help me. I will never go back and I'll tell all my friends not to go to them. Kap
Loving my new Ariens snowblower!! This machine is a beast!! Thanks Howard
Frequently asked questions about Gambles
How is Gambles rated?
Gambles has a 4.1 star rating with 97 reviews.
When is Gambles open?
Gambles is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com