Gaiam Inc

Randy Holm 

on Facebook

7 years ago

I ordered 5 yoga straps and received five yoga SOCKS. The problem is trying to get some help to resolve the issue. I have tried and tried calling and emailing. No one EVER answers when I call. No one EVER calls back when I use the call back feature. No one EVER emails me back when I email. Do not buy from Gaiam...go elsewhere. There is no customer service. 

Melissa Hall 

on Facebook

7 years ago

After having ball chair for year and few months several parts were replaced several times. Now since warranty is up they won’t do nothing when the chair is apparently warranty issue and should be replaced being with instead diff parts of it 

Linda DeGennaro Carrier 

on Facebook

7 years ago

Wow... I really wish I read the reviews before purchasing my yoga mat made by Gaiam. I purchased a mat from a retailer a few months ago. The Mat is pretty but it is so slippery!!! It is actually scary to practice yoga on it!!!! It also moves all around the floor and I am embarrassed to use it in the Yoga studio I attend! I tried to call Gaiam since it is too late to return in the store, (they boast of all the other companies they represent through a recording)... . It is impossible to get through. No one answers, and after l... read more

Kat Wood 

on Facebook

7 years ago

Super super slow order processing and shipping. Took 3 days for order to be sent after I paid, and I’m still waiting for it to get here and it’s been over a week � 

Rachel Karram Perkoski 

on Facebook

7 years ago

What a dishonest and dispicable corporation. I bought an app and paid for it a year or two ago. At the time it was not a subscription. Now on mg new phone I've lost everything i paid for and rheae disgusting cheats are making me pay for a subscription. They are so dispicable. Don't buy from them. I will take all of my future business elsewhere.. I spent weeks contacting their support multiple times and they assured me it would be fixed in updates and aftee months it was for 1 day. Then i had to subscribe for 20$ a year. What... read more

Alice Ann Kulek 

on Facebook

7 years ago

I recently purchased the Gaiam Lavender Thumb & Wrist Wrap for my RA hand pain. There is no way to adjust the wrap to fit your hand. There is a small elastic piece that could have easily been constructed to adjust and fit any size hand. It is too big and does not even cover my thumb and does not wrap all the way around my wrist. It is no way snug or form fitting. There is no size mentioned on the packaging, leaving you to assume there is a way to adjust it to fit your hand. I am so very disappointed in this product. It looke... read more

Katie Chierico 

on Facebook

7 years ago

Really disappointed. Order three yoga balls to be used as an alternative seat within my classroom for select times during the school day. Within two months of having the yoga balls, two developed holes from the rubber wearing. Students had been so careful and respectful with them (never kneeling, bouncing, or poking with pencils). 

Kimberly Michelle 

on Facebook

7 years ago

DO NOT BUY FROM THEIR ONLINE STORE. I bought two items and was surprised to find they were both incredibly cheap looking. Just poor quality. When I tried to return, I learned that it would cost more to send it via USPS or FedEx ground than what I even paid for this junk. I then waited 15 minutes on the phone for customer service to tell me that they do not issue return shipping labels to customers and that I cannot return to a store. Basically, if you buy online with them, they don't care about you and will make it as diffic... read more

Heather West 

on Facebook

7 years ago

I purchased a Gaiam water resistant towel. It works perfectly! I use it on my mat and I freshen up my skin with it, also. Nailed it! <3 Thinking about making a Gaiam tv purchase tomorrow. Excited!