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G W Lumber & Millwork

3.2

About this business

Hardwood Flooring is our calling, and we're pretty good at it. Educating our customers is our duty, and we're pretty good at that too. We exist to take You to the next level, so check out our products and work, then let us do the same for you. 

Location details

55 Knapp Center Suite # 6, #6, Brockton, MA, 02301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.228 reviews
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Amy B.'s profile image
5 years ago

Quick to take your money; lacks follow through, honesty and integrity. Gerry Wilcox was not able to complete our order, told us he would return our money. It's now been about 6 weeks that we have been trying to reach him to get our money back but he won't return our phone calls or e-mails. 

Jane N.'s profile image
6 years ago

We ordered hardwood flooring through Gerry Wilcox which was a big mistake. We were required to pay for the material 100% up front. First installment of flooring was delivered and looked great. Gerry called and said he had another customer who needed our stock and he would have new made for us and ready in about a month. We said fine, as long as the new material that was made matched exactly with our first installment. It's been over a year and we We requested the second installment and Gerry first said they had trouble locat... read more

st p.'s profile image
11 years ago

I ordered a set of Brazilian Cherry Stairs for the house we are remodeling. They came in perfect conditions though it took a few days more than the two weeks what i was originally promised. 19 days in total. The price was at least 30% less than the next guy, but the quality was outstanding. Funny thing is when I picked up the stairs i saw they had Composite Decking for 1.99 a linear foot 

Carlo P.'s profile image
Carlo P. 
11 years ago

Contrary to the popular mood i decided to try this place I had heard so many controversial comments about. I bought 460 square ft. of Canadian Red Oak for my sister in law's house on the Cape, in Centerville. I did not want to buy the less expensive Oak, instead I bought Canadian Red Oak. I paid 3.69 per sq. ft. for Select and Better. The material was ready for pickup in two days. I installed and the job came out flawless. Gerry was not "smooth", he was kind. This is my experience plain and Simple. 

south shore c.'s profile image
south shore c. 
11 years ago

Don't pretend to be a kitchen guy when you are a flooring guy Everyone, PLEASE read all reviews on GW Lumber. DO NOT buy a kitchen from Gerry . Gerry will give you a great price and talk the smooth talk. Cabinets were missing from the original order, then I was charged for them and had wait awhile to get them. Other cabinets came in wrong size or broken. He will only accept full payment upfront by check, No credit card. You have NO recourse. Also, he does not use 20/20 software to design your kitchen properly and you never r... read more

Mike K.'s profile image
11 years ago

Terrible service. Vanished for months without notice. Let bank deadlines pass. Installed different materials than agreed upon without notice. Cannot un-recommend enough. 

Hopey1977's profile image
Hopey1977 
13 years ago

Don't always believe what you read online... – I was VERY leery about using this company after what I read online but we wanted a small local company, not big box. Gerry (the owner) met us off hours, showed us several good quality flooring options, and even had creative suggestions. We ordered and received the delivery the following business day. Delivery man was very accommodating and pleasant. Product is as expected. Perhaps we had a good transaction as they had what we needed in stock (500 sq ft) and we didn't pay a cent ... read more

soundslikeparis's profile image
soundslikeparis 
13 years ago

Good Price but at What Cost? Bad Service! – We found this company on Craigslist selling some leftover lumber from a large project. We installed the wood ourselves and it's very nice cherry flooring. The quality of goods isn't the problem. Here's where the story begins... While there picking up the wood he mentions they also do countertop. He just happened to have the countertop we wanted at a great price and he seemed so nice so we went forward with it. We put down a deposit and picked out our slab. Months of phone calls and... read more

Janen's profile image
13 years ago

Extremely pleased and impressed! – Highly recommended by our contractor my husband and I were referred to GW. Lumber & Millwork, Inc. Our second time building a new home and being some what experienced with construction, we found Mr. Wilcox and his staff to be extremely knowledgeable regarding product, product applications and design. Mr Wilcox was very accommodating, meeting with us late evenings and weekends to accommodate my husbands work schedule. We found Mr. Wilcox to be genuine, honest and truly concerned about the be... read more

Frequently asked questions about G W Lumber & Millwork

How is G W Lumber & Millwork rated?

G W Lumber & Millwork has a 3.2 star rating with 28 reviews. 

When is G W Lumber & Millwork open?

G W Lumber & Millwork is closed now. It will open tomorrow at 9:00 a.m. 

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