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Furniture Row

4.6

About this business

Location details

3440 E I-25 Frontage Rd, Dacono, CO, 80516, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.62,264 reviews
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Leola N's profile image
Leola N 
2 years ago

The service has been below satisfactory, on the Mattress set my husband and I ordered. We were allowed one mattress during the trial period. However, the newer mattress was worse than the first. We are seniors near 80 years old and wanted to rest comfortably at this stage of our lives. When we requested another mattress change, we were told No they couldnt do that. We felt so disrespected. What ever happen to good customer service; especially towards seniors. At this point we just want our money back, and simply go back to a... read more

Leola N's profile image
Leola N 
2 years ago

The service has been below satisfactory, on the Mattress set my husband and I ordered. We were allowed one mattress during the trial period. However, the newer mattress was worse than the first. We are seniors near 80 years old and wanted to rest comfortably at this stage of our lives. When we requested another mattress change, we were told No they couldnt do that. We felt so disrespected. What ever happen to good customer service; especially towards seniors. At this point we just want our money back, and simply go back to a... read more

Alex W's profile image
Alex W 
2 years ago

They have commission (only) based employees do ALL of the janitorial work and do NOT pay them for it. When I asked how employees are paid for commission for janitorial services and human waste disposal, I was told that they have to do it for free. Yikes. Absolutely subpar quality for astronomical prices. All while implementing unpaid labor for naive employees. 

Business response:

Our employment application notifies potential employees that they will be expected to contribute with certain duties, including light housekeeping. As a former employee, you would have been aware of this and are also aware most employees make considerably more on commission, however if an hourly wage exceeds the commission amount based on their local and state minimum wage laws, they are paid that amount including any time spent vacuuming, dusting, etc. Although we are surprised you felt the need to bash us after leaving, we... read more

Alex W's profile image
Alex W 
2 years ago

They have commission (only) based employees do ALL of the janitorial work and do NOT pay them for it. When I asked how employees are paid for commission for janitorial services and human waste disposal, I was told that they have to do it for free. Yikes. Absolutely subpar quality for astronomical prices. All while implementing unpaid labor for naive employees. 

Alex W's profile image
Alex W 
2 years ago

They have commission (only) based employees do ALL of the janitorial work and do NOT pay them for it. When I asked how employees are paid for commission for janitorial services and human waste disposal, I was told that they have to do it for free. Yikes. Absolutely subpar quality for astronomical prices. All while implementing unpaid labor for naive employees. 

Business response:

Our employment application notifies potential employees that they will be expected to contribute with certain duties, including light housekeeping. As a former employee, you would have been aware of this and are also aware most employees make considerably more on commission, however if an hourly wage exceeds the commission amount based on their local and state minimum wage laws, they are paid that amount including any time spent vacuuming, dusting, etc. Although we are surprised you felt the need to bash us after leaving, we... read more

Alex W's profile image
Alex W 
2 years ago

They have commission (only) based employees do ALL of the janitorial work and do NOT pay them for it. When I asked how employees are paid for commission for janitorial services and human waste disposal, I was told that they have to do it for free. Yikes. Absolutely subpar quality for astronomical prices. All while implementing unpaid labor for naive employees. 

Business response:

Our employment application notifies potential employees that they will be expected to contribute with certain duties, including light housekeeping. As a former employee, you would have been aware of this and are also aware most employees make considerably more on commission, however if an hourly wage exceeds the commission amount based on their local and state minimum wage laws, they are paid that amount including any time spent vacuuming, dusting, etc. Although we are surprised you felt the need to bash us after leaving, we... read more

Pamela M's profile image
Pamela M 
2 years ago

I bought a Drs Choice Mattress 20 yrs ago and had no problems, I decided I would like a new one going into my senior yrs, widowed. So I purchased a new mattress and not a foundation as I had a good one and could only afford the 900. Mattress to begin with. The girl had me sign that the warranty was no good because I could not afford a new foundation that day. Within the first month I hear 4 loud springs pop in the bottom corner. In the 6th month and now I feel springs in my side and hip area in the center of the mattress. I ... read more

Pamela M's profile image
Pamela M 
2 years ago

I bought a Drs Choice Mattress 20 yrs ago and had no problems, I decided I would like a new one going into my senior yrs, widowed. So I purchased a new mattress and not a foundation as I had a good one and could only afford the 900. Mattress to begin with. The girl had me sign that the warranty was no good because I could not afford a new foundation that day. Within the first month I hear 4 loud springs pop in the bottom corner. In the 6th month and now I feel springs in my side and hip area in the center of the mattress. I ... read more

David D's profile image
David D 
2 years ago

I bought a waterbed from here. They people installed 2 boards upside down and left have the screws out. They half ***** came and fixed and said they would come back to fix it. After agruing with them for 3 years said too much time had passed? Really? Oh OK. What should of been a great birthday present from my father has been a nightmare.Also installed so close to the one wall cant even access the bed. None of the drawers pull out far enough to be able to access them which I paid extra for to have drawers. Totally rip off. Af... read more

Frequently asked questions about Furniture Row

How is Furniture Row rated?

Furniture Row has a 4.6 star rating with 2,264 reviews. 

When is Furniture Row open?

Furniture Row is closed now. It will open at 10:00 a.m. 

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