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Furniture Row
- Retail
- Dacono, CO
About this business
Location details
3440 E I-25 Frontage Rd, Dacono, CO, 80516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
My senior parents went and bought a very expensive Mattress. I believe Denver Mattress took advantage of them and charged them $13,000 on a mattress that vibrates and goes up and down and came with sheets, pillows, and a mattress pad. I did my own research on what they had bought. At different mattress companies, the figure came out to be around $5,000 and below.I would never recommend Denver Mattress Company to anyone at all.
Ordered a sectional sofa on April 5, 2023 and paid in full. Due to typical delays in production, sofa was not available for delivery until late July. Delivery was scheduled for July 22. Drivers show up and immediately say the sofa wont fit in the room we want it placed in. The sofa was measured by my father and it would fit. They refused to attempt to place it in the room and took the sofa back to the warehouse. The following week, I call to reschedule the delivery and they were unable to reschedule because the drivers marke... read more
Business response:
"Regarding Review #******, After reviewing this purchase, there seemed to be some miscommunication regarding product delivery dates and times, as well as if our guest requested a refund or not. We have confirmed the items are in stock and ready to deliver with a delivery date of August 5th, 2023. A time window will be provided the evening before the day of delivery. We understand miscommunication can sometimes happen and take these situations very seriously. We have verified with the local store and there is noted compensa... read more
Ordered a sectional sofa on April 5, 2023 and paid in full. Due to typical delays in production, sofa was not available for delivery until late July. Delivery was scheduled for July 22. Drivers show up and immediately say the sofa wont fit in the room we want it placed in. The sofa was measured by my father and it would fit. They refused to attempt to place it in the room and took the sofa back to the warehouse. The following week, I call to reschedule the delivery and they were unable to reschedule because the drivers marke... read more
Business response:
"Regarding Review #******, After reviewing this purchase, there seemed to be some miscommunication regarding product delivery dates and times, as well as if our guest requested a refund or not. We have confirmed the items are in stock and ready to deliver with a delivery date of August 5th, 2023. A time window will be provided the evening before the day of delivery. We understand miscommunication can sometimes happen and take these situations very seriously. We have verified with the local store and there is noted compensa... read more
Ordered a sectional sofa on April 5, 2023 and paid in full. Due to typical delays in production, sofa was not available for delivery until late July. Delivery was scheduled for July 22. Drivers show up and immediately say the sofa wont fit in the room we want it placed in. The sofa was measured by my father and it would fit. They refused to attempt to place it in the room and took the sofa back to the warehouse. The following week, I call to reschedule the delivery and they were unable to reschedule because the drivers marke... read more
Business response:
"Regarding Review #******, After reviewing this purchase, there seemed to be some miscommunication regarding product delivery dates and times, as well as if our guest requested a refund or not. We have confirmed the items are in stock and ready to deliver with a delivery date of August 5th, 2023. A time window will be provided the evening before the day of delivery. We understand miscommunication can sometimes happen and take these situations very seriously. We have verified with the local store and there is noted compensa... read more
Ordered a sectional sofa on April 5, 2023 and paid in full. Due to typical delays in production, sofa was not available for delivery until late July. Delivery was scheduled for July 22. Drivers show up and immediately say the sofa wont fit in the room we want it placed in. The sofa was measured by my father and it would fit. They refused to attempt to place it in the room and took the sofa back to the warehouse. The following week, I call to reschedule the delivery and they were unable to reschedule because the drivers marke... read more
Business response:
"Regarding Review #******, After reviewing this purchase, there seemed to be some miscommunication regarding product delivery dates and times, as well as if our guest requested a refund or not. We have confirmed the items are in stock and ready to deliver with a delivery date of August 5th, 2023. A time window will be provided the evening before the day of delivery. We understand miscommunication can sometimes happen and take these situations very seriously. We have verified with the local store and there is noted compensa... read more
**************** is pathetic. We have purchased numerous products from Furniture Row and to be treated unfairly . We purchased a leather sectional power- from them in May 2021 and did not receive them until Oct because of manufacturer delays. On Fri 06/23 we went to store to talk to salesperson. We brought our receipt and pictures of two of the recliners that were showing sagging in cushions. He told us he would send photographs to corporate and see what he could do. He said give him a day or so.after a week with no response... read more
**************** is pathetic. We have purchased numerous products from Furniture Row and to be treated unfairly . We purchased a leather sectional power- from them in May 2021 and did not receive them until Oct because of manufacturer delays. On Fri 06/23 we went to store to talk to salesperson. We brought our receipt and pictures of two of the recliners that were showing sagging in cushions. He told us he would send photographs to corporate and see what he could do. He said give him a day or so.after a week with no response... read more
**************** is pathetic. We have purchased numerous products from Furniture Row and to be treated unfairly . We purchased a leather sectional power- from them in May 2021 and did not receive them until Oct because of manufacturer delays. On Fri 06/23 we went to store to talk to salesperson. We brought our receipt and pictures of two of the recliners that were showing sagging in cushions. He told us he would send photographs to corporate and see what he could do. He said give him a day or so.after a week with no response... read more
**************** is pathetic. We have purchased numerous products from Furniture Row and to be treated unfairly . We purchased a leather sectional power- from them in May 2021 and did not receive them until Oct because of manufacturer delays. On Fri 06/23 we went to store to talk to salesperson. We brought our receipt and pictures of two of the recliners that were showing sagging in cushions. He told us he would send photographs to corporate and see what he could do. He said give him a day or so.after a week with no response... read more
Frequently asked questions about Furniture Row
How is Furniture Row rated?
Furniture Row has a 4.6 star rating with 2,264 reviews.
When is Furniture Row open?
Furniture Row is closed now. It will open at 10:00 a.m.
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