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Furniture Row
- Retail
- Dacono, CO
About this business
Location details
3440 E I-25 Frontage Rd, Dacono, CO, 80516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Horrible Service.Bought a Table, went to pick it up and the guy up front said go to the back and you will see "Dining" didn't see anything in the back of the store that said "Dining" I had to go to each dock and try to bang on the door and finally someone came out, I was at the wrong doc. There is nothing out there that says "Dining", as they is a bunch of Boxes covering the Door.Next, I'm still waiting for a Receipt and for some reason I got put on a promotional Ad so I get emails from them all the time, but NO Receipt yet.... read more
Business response:
I called the customer to apologize for the way we made her feel. We can, and will change the header of her invoice as requested. I am just waiting for the customer to respond to my voice message. In case she did not receive my message please give her my contact information so I can get her taken care of. Sincerely, *********************** Regional Manager
Horrible Service.Bought a Table, went to pick it up and the guy up front said go to the back and you will see "Dining" didn't see anything in the back of the store that said "Dining" I had to go to each dock and try to bang on the door and finally someone came out, I was at the wrong doc. There is nothing out there that says "Dining", as they is a bunch of Boxes covering the Door.Next, I'm still waiting for a Receipt and for some reason I got put on a promotional Ad so I get emails from them all the time, but NO Receipt yet.... read more
Business response:
I called the customer to apologize for the way we made her feel. We can, and will change the header of her invoice as requested. I am just waiting for the customer to respond to my voice message. In case she did not receive my message please give her my contact information so I can get her taken care of. Sincerely, *********************** Regional Manager
Horrible Service.Bought a Table, went to pick it up and the guy up front said go to the back and you will see "Dining" didn't see anything in the back of the store that said "Dining" I had to go to each dock and try to bang on the door and finally someone came out, I was at the wrong doc. There is nothing out there that says "Dining", as they is a bunch of Boxes covering the Door.Next, I'm still waiting for a Receipt and for some reason I got put on a promotional Ad so I get emails from them all the time, but NO Receipt yet.... read more
Business response:
I called the customer to apologize for the way we made her feel. We can, and will change the header of her invoice as requested. I am just waiting for the customer to respond to my voice message. In case she did not receive my message please give her my contact information so I can get her taken care of. Sincerely, *********************** Regional Manager
Horrible Service.Bought a Table, went to pick it up and the guy up front said go to the back and you will see "Dining" didn't see anything in the back of the store that said "Dining" I had to go to each dock and try to bang on the door and finally someone came out, I was at the wrong doc. There is nothing out there that says "Dining", as they is a bunch of Boxes covering the Door.Next, I'm still waiting for a Receipt and for some reason I got put on a promotional Ad so I get emails from them all the time, but NO Receipt yet.... read more
Business response:
I called the customer to apologize for the way we made her feel. We can, and will change the header of her invoice as requested. I am just waiting for the customer to respond to my voice message. In case she did not receive my message please give her my contact information so I can get her taken care of. Sincerely, *********************** Regional Manager
I will always do business with a company who stands behind their products and their people! Great customer service, prices, and atmosphere! You will not regret doing business with Denver Mattress!
I will always do business with a company who stands behind their products and their people! Great customer service, prices, and atmosphere! You will not regret doing business with Denver Mattress!
The two delivery guys showed up with an attitude, cut the plastic cover off the bunky bed there was a lot of apparent damage to it, several holes on top in which the large guy wrote on the invoice one hole, liar. I didn’t want to sign for it, he said then I have to take it back, I took the invoice to sign but also make my notes and pushed my door closed in which he pushed it back open! I made notes on how many holes there were and how rude they were and signed it and gave it to him. They SLAMMED my fence gate closed on the w... read more
The two delivery guys showed up with an attitude, cut the plastic cover off the bunky bed there was a lot of apparent damage to it, several holes on top in which the large guy wrote on the invoice one hole, liar. I didn’t want to sign for it, he said then I have to take it back, I took the invoice to sign but also make my notes and pushed my door closed in which he pushed it back open! I made notes on how many holes there were and how rude they were and signed it and gave it to him. They SLAMMED my fence gate closed on the w... read more
There warranty ***** how are u not going to have a stain on your bed when it was bought in 2012 new . Grandkids and everyone else sleep on it so stains are going to be there but that voids warranty and I got springs sticking thru mattress I called about warranty have sales rec from when bought to get told got stains voids warranty. Guess they expect no one to sleep on it
Frequently asked questions about Furniture Row
How is Furniture Row rated?
Furniture Row has a 4.6 star rating with 2,264 reviews.
When is Furniture Row open?
Furniture Row is closed now. It will open at 10:00 a.m.
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