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FRONTSTEPS
- Software company
- Denver, CO
About this business
Web Design
Location details
1290 Broadway #1400, #1400, Denver, CO, 80203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have put in more calls than id like to remember. Getting a call back is a joke! Im sick of hunting down this company! Its beyond unprofessional. Its a shame that we have been customers for so long and are completely ignored. By the rest of these reviews I can see its not anything new.
Customer service is non-existent with the company. Repeated calls regarding billing problems and no return calls. I would not use this service under any circumstances.
provide basic support. If you aren't even interested in making sales I can't imagine how you treat existing customers
Worst. company. ever. Glad we finally left.
Better support and knowledge of how to convert previous website to a new platform.
Answer the phone or return a phone message! When your site goes down, you never alert the Management Companies! It isn't until we start getting hammered with frustrated homeowners that we discover there is an issue, and then Frontsteps is impossible to reach. Promises of resolutions takes WEEKS!
Learn customer service. Second almost every post here that the phone is never answered and email responses could take weeks or longer. Unacceptable!
Their support is not very good. I have two outstanding issue for over a month.
Frequently asked questions about FRONTSTEPS
How is FRONTSTEPS rated?
FRONTSTEPS has a 2.3 star rating with 103 reviews.
When is FRONTSTEPS open?
FRONTSTEPS is closed now. It will open tomorrow at 7:00 a.m.
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