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Frisch's Big Boy

3.6

About this business

Location details

1465 North Scott St, Napoleon, OH, 43545, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6632 reviews
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Dennis Lybarger's profile image
Dennis Lybarger 
8 years ago

The food was awful, the service was good, but I would not suggest eating here or recommend it to anyone. I had the breakfast buffet and was not thrilled. 

Business response:

Thank you for taking the time to leave us a review. We apologize that the breakfast buffet did not meet your expectations. Could you tell us what we could do to improve our buffet? We appreciate any feedback you have to offer as it is important to hear our guests concerns. We're glad you enjoyed the service you had during your visit! We will be sure to forward your comments to our management team so they can address these concerns immediately. We hope you give us another chance in the future! 

Karen C'deBaca's profile image
Karen C'deBaca 
8 years ago

Service was so fast'. Our waitress, Billy was very good and seemed to enjoyed your job . We had the Big Boy breakfast . It was SO good and the coffee ☕️Too!! 🍽 

Business response:

Thank you for the review! We are SO GLAD to hear that you enjoyed your visit with us. The Big Boy Breakfast is DELICIOUS! We will be sure to forward your comments to our management team (and Billy of course) so they can read them! They will enjoy seeing your feedback. Come back and visit us again soon! 

Nancy Copeland's profile image
Nancy Copeland 
8 years ago

The food left a lot to be desired 3 of us ordered onion rings they were still half raw and when we questioned the waitresses about ittems on the menu she gave very vague answers. 

Business response:

Thank you for taking the time to leave us a review about your recent visit with us. We apologize that your food did not meet your expectations. We will make sure we forward your comments to our management team so they can address your concerns immediately. We take our guests opinions and feedback very seriously - you're important to us! Please give us another chance to make it up to you in the future. Thank you! 

Bruce Burgess's profile image
Bruce Burgess 
8 years ago
Wade Bogard's profile image
Wade Bogard 
8 years ago

Half way through my coffee I seen the inside of the cup was dirty. What made it worse I seen a finger mark where someone try to wipe it off. Food was ok from the buffet. Part was cold and old. 

Business response:

Thank you for the review. We are VERY sorry that your cup was dirty. That is unacceptable and we will be addressing it with our staff IMMEDIATELY. We also apologize that your food did not meet your expectations. We can assure you we hold a very high standard for our restaurant and we will be handling your concerns accordingly. We thank you for giving us feedback and we hope you give us another chance in the future! 

Rich Schwert's profile image
Rich Schwert 
8 years ago

Nasty food it was spoiled. Waste of money getting food next door at walmart deli. Pretty sad. 

Business response:

Thank you for taking the time to leave us a review. We apologize that your food did not meet your expectations. Could you tell us what you ordered? We will forward your comments to our management team so they can address this issue for the future. We hope you give us another chance in the future to make it up to you! 

Mark A Corson's profile image
Mark A Corson 
8 years ago
April Yontz's profile image
April Yontz 
8 years ago
Greg Shidler's profile image
Greg Shidler 
8 years ago

Frequently asked questions about Frisch's Big Boy

How is Frisch's Big Boy rated?

Frisch's Big Boy has a 3.6 star rating with 632 reviews. 

When is Frisch's Big Boy open?

Frisch's Big Boy is open now. It will close at 6:00 p.m.  

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