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Frisch's Big Boy
- American
- Napoleon, OH
About this business
Location details
1465 North Scott St, Napoleon, OH, 43545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedwe had the best service & waitresses.
The customer service is so poor. Waited twenty minutes to place our order and there was only two other tables with customers and two waitresses. The waitress was rude to us and to the table behind us. They returned their food. We waited forever for ours which was not great. The waitress responses were quiet and abrupt for instance “Do you want anything else” like we were an inconvenience. No smiles...no friendliness. We will not be returning to this restaurant which is a shame because we frequent Big Boys at other locations ... read more
Business response:
Denise, we apologize for not getting back with you soon. We are very disappointed to hear about your recent visit with us and would like to make things right. Could you tell us the date and time of your visit so we can address the proper staff members? We appreciate you taking the time to let us know your concerns.
Meal was delicious. Service was friendly with a concerned attitude.
Business response:
Jeffrey, thanks for the awesome review! Looking forward to welcoming you back next time! :)
Service was horrible waited 20min just to order and close to an hour for food that is always burnt. There is only like one or two good servers there.
Business response:
Nicole, we apologize for not writing sooner. We're sorry to hear your visit with us did not meet any of your expectations. Could you please message us privately with the date and time of your visit so we can make things right? We appreciate it. Thank you.
Need more waitresses! !
Business response:
Kathy, thanks for bringing your concern to our attention. We are currently working on hiring more staff with our management team. Thank you for your review. We hope you visit us again in the future.
They got my eggs wrong twice and then they forgot my toast
Frequently asked questions about Frisch's Big Boy
How is Frisch's Big Boy rated?
Frisch's Big Boy has a 3.6 star rating with 632 reviews.
When is Frisch's Big Boy open?
Frisch's Big Boy is open now. It will close at 6:00 p.m.
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