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Frisch's Big Boy

3.6

About this business

FRISCH’S BIG BOY RESTAURANTS - Family Dining for Family Budgets Breakfast menu all day. Homemade Bread served with freshly cracked eggs.Full Breakfast Bar with fresh fruit open weekdays until 11AM, later on weekends. Frisch’s, renowned for the iconic double deck Big Boy hamburger and hand cut and hand breaded Cod Fillet Fish Sandwich, both served with Frisch’s own signature Tartar Sauce. Extensive sandwich and wraps menu with grilled chicken and deli sliced options. Vegetarian Portobello Mushroom burger, Sa... read more

Location details

1465 North Scott St, Napoleon, OH, 43545, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6632 reviews
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Martha Silva's profile image
Martha Silva 
recommend  Recommended
6 years ago

we had the best service & waitresses. 

Denise Witty's profile image
Denise Witty 
6 years ago

The customer service is so poor. Waited twenty minutes to place our order and there was only two other tables with customers and two waitresses. The waitress was rude to us and to the table behind us. They returned their food. We waited forever for ours which was not great. The waitress responses were quiet and abrupt for instance “Do you want anything else” like we were an inconvenience. No smiles...no friendliness. We will not be returning to this restaurant which is a shame because we frequent Big Boys at other locations ... read more

Business response:

Denise, we apologize for not getting back with you soon. We are very disappointed to hear about your recent visit with us and would like to make things right. Could you tell us the date and time of your visit so we can address the proper staff members? We appreciate you taking the time to let us know your concerns. 

Jeffery Rodman's profile image
Jeffery Rodman 
recommend  Recommended
6 years ago

Meal was delicious. Service was friendly with a concerned attitude. 

Business response:

Jeffrey, thanks for the awesome review! Looking forward to welcoming you back next time! :) 

Nicole Spangler-Barnhart's profile image
Nicole Spangler-Barnhart 
7 years ago

Service was horrible waited 20min just to order and close to an hour for food that is always burnt. There is only like one or two good servers there. 

Business response:

Nicole, we apologize for not writing sooner. We're sorry to hear your visit with us did not meet any of your expectations. Could you please message us privately with the date and time of your visit so we can make things right? We appreciate it. Thank you. 

Kathy Kearns's profile image
Kathy Kearns 
7 years ago

Need more waitresses! ! 

Business response:

Kathy, thanks for bringing your concern to our attention. We are currently working on hiring more staff with our management team. Thank you for your review. We hope you visit us again in the future. 

Bonnie Hayward Long Mason's profile image
Bonnie Hayward Long Mason 
7 years ago
Jessica Hall's profile image
Jessica Hall 
7 years ago

They got my eggs wrong twice and then they forgot my toast 

Paula Duran's profile image
Paula Duran 
7 years ago
Katie Donley's profile image
Katie Donley 
7 years ago

Frequently asked questions about Frisch's Big Boy

How is Frisch's Big Boy rated?

Frisch's Big Boy has a 3.6 star rating with 632 reviews. 

When is Frisch's Big Boy open?

Frisch's Big Boy is closed now. It will open tomorrow at 9:00 a.m. 

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