Friendly Diamonds's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Friendly Diamonds

4.8

About this business

Location details

20 W 47th St Suite #716, Suite #716, New York, NY, 10036, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8281 reviews
Select a rating
Collin M's profile image
Collin M 
2 years ago

Friendly Diamonds made my shopping experience absolutely seamless. From helpful customer services representatives to swift shipping, I would most certainly buy from them again. Not to mention the fact that the diamonds are absolutely gorgeous! Thanks to everyone there who made my first buy with the company so splendid... 

Patrick J's profile image
Patrick J 
2 years ago

Absolutely fantastic wedding engagement ring. We purchased a ****** G VS2 diamond, and it exceeded our expectations. We would recommend Friendly Diamonds to anyone! 

Tyler L's profile image
Tyler L 
2 years ago

Very high quality and a phenomenal price. Their prices were the best anywhere and I spent days going to jewelers and online diamond shops/distributors. I had a fantastic experience with them and it was exactly what I was expecting. I honestly dont give outstanding reviews very often, but Friendly Diamonds deserves it. 

Lindsay A's profile image
Lindsay A 
2 years ago

I was able to purchase a stunning 2Ct diamond for a fraction of a single paycheck and it is stunning and exactly what I wanted.Thank you for brnging some competion back to the diamond industry and making diamonds affordable to ** regular folk.I had the diamond inspected and it is legit and top no notch.. 

Business response:

Hello *******,Thank you for choosing us for your diamond desires and taking the time to share your positive experience. We are delighted to know that you were able to find a stunning diamond at an affordable price that met all your expectations.At Friendly Diamonds, we provide our customers with only the highest quality lab diamonds while maintaining the standards of authenticity and transparency. We look forward to serving you in the future! 

Paul B's profile image
Paul B 
2 years ago

Fantastic service from start to finish. The ring I had them make for me came out beautiful. Fast, secure and discreet shipping as well. I couldnt have had a better experience. 

Business response:

Hello ****, We are delighted to learn that your ring came out beautiful, exactly the way you expected it to be. We aim to provide our customers with a seamless shopping experience from start to finish. Thank you for choosing us and taking the time to leave a positive review for us :) We hope to sever you again very soon ! 

Jody M's profile image
Jody M 
2 years ago

I was VERY skeptical, but, I am totally a satisfied customer. The customer service is above and beyond, I was one of THOSE customers, I started to annoy myself with ALL of my questions and emails, but the customer service team at ********************** were TERRIFIC!!! Always answered within 24 hours with complete, satisfactory and knowledgeable answers.When I received my diamond, WOW WOW WOW!!!!! I can not say enough about this stone. I had it reset in my setting and it is absolutely GORGEOUS!!!! It is a true stunner. I wil... read more

Business response:

Hello ****, Thank you very much for taking the time to leave us a positive review. We truly appreciate your kind words and we are extremely glad to know that you are happy with your experience with Friendly Diamonds! We understand that shopping for diamonds online could be a nerve wracking task, and that's exactly why we aim to provide our valued customers with the best services. We are super happy to know that your diamond turned out to be stunning and you absolutely love it ! We cannot wait to serve you again in the future... read more

Paige R's profile image
Paige R 
2 years ago

I prefer to give 100% honest reviews, and while I am unbelievably satisfied with my purchase and if I ever decide to upgrade again, I will definitely consider Friendly Diamonds first. I am not necessarily happy with the fact that I chose a diamond. It was GIA ********** They waited 10 days to process my order. After I told them, I didnt want to upgrade it was persisted. I decided to trust them because at the end of the day I could just return the ring, and I have others. I am a ring person upon calling because the upgrade of... read more

Business response:

Hello *****, Your feedback is incredibly valuable to us and we appreciate your kind words about our product quality, pricing & appraisal services. However, sincere apologies for the delay in processing your order and any inconvenience this may have caused you.Friendly Diamonds primary goal is to ensure that its customers are satisfied with the outcome of their investment. Although maximum of our products are shipped on or before time, there are chances of slight delay when we go above & beyond trying to provide you with an e... read more

Jac D's profile image
Jac D 
2 years ago

I am absolutely taken back by the amazing service and quality of products at Friendly Diamonds.I ordered a loose diamond and had my jeweler set it, the buying process was so easy and the diamond shipped fast!I love that they offer a lifetime upgrade program as well.The prices truly are unbeatable, I have done a lot of research and cannot find another company that has this great of product for the low prices that they have.I was so happy with their service and quality that I have since purchased earrings and a pendant that I ... read more

Business response:

Hello ***, We highly appreciate you taking the time to share your valuable review. Our brand aims to provide the best lab diamonds, which are both eco-friendly and affordable for our customers. Nothing makes us happier than knowing that you found a diamond that exceeded your expectations, and that you were impressed with the quality and service provided by us.Thank you for returning back for more purchases; you are truly a valued customer ! We hope to serve you more frequently in the future! 

Jolene L's profile image
Jolene L 
3 years ago

My fianc works in ***** but Im in ******. We ordered the most beautiful ring but it wasnt going to arrive on time before he was to leave again. The staff at Friendly Diamonds did everything they could to get us a temporary setting with my diamond in it for the proposal. They were amazing!! There were a few hiccups along the way in getting the final setting just perfect but they did it. They were patient with me as I was extremely nervous about the mailing the ring back and forth. They truly came out on top and bent over back... read more

Business response:

Hello ******, Thank you for taking the time to share your valuable feedback. We highly appreciate your recommendation! We at Friendly Diamonds truly understand the importance and value of an engagement ring purchase made by you and hence we try our best to provide you with a smooth and comfortable experience. Thank you for believing in us and trusting us through your entire experience. We are glad you loved your ring and had a satisfactory experience with us. Cheers to your new beginnings and we hope to serve you again in th... read more

Frequently asked questions about Friendly Diamonds

How is Friendly Diamonds rated?

Friendly Diamonds has a 4.8 star rating with 281 reviews. 

When is Friendly Diamonds open?

Friendly Diamonds is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com