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Friendly Diamonds
- Consumer Goods
- New York, NY
About this business
Friendly Diamonds is an online retailer of certified laboratory grown diamonds, diamond engagement rings and fine jewelry.<br />
Location details
20 W 47th St Suite #716, Suite #716, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am absolutely taken back by the amazing service and quality of products at Friendly Diamonds.I ordered a loose diamond and had my jeweler set it, the buying process was so easy and the diamond shipped fast!I love that they offer a lifetime upgrade program as well.The prices truly are unbeatable, I have done a lot of research and cannot find another company that has this great of product for the low prices that they have.I was so happy with their service and quality that I have since purchased earrings and a pendant that I ... read more
Business response:
Hello ***, We highly appreciate you taking the time to share your valuable review. Our brand aims to provide the best lab diamonds, which are both eco-friendly and affordable for our customers. Nothing makes us happier than knowing that you found a diamond that exceeded your expectations, and that you were impressed with the quality and service provided by us.Thank you for returning back for more purchases; you are truly a valued customer ! We hope to serve you more frequently in the future!
My fianc works in ***** but Im in ******. We ordered the most beautiful ring but it wasnt going to arrive on time before he was to leave again. The staff at Friendly Diamonds did everything they could to get us a temporary setting with my diamond in it for the proposal. They were amazing!! There were a few hiccups along the way in getting the final setting just perfect but they did it. They were patient with me as I was extremely nervous about the mailing the ring back and forth. They truly came out on top and bent over back... read more
Business response:
Hello ******, Thank you for taking the time to share your valuable feedback. We highly appreciate your recommendation! We at Friendly Diamonds truly understand the importance and value of an engagement ring purchase made by you and hence we try our best to provide you with a smooth and comfortable experience. Thank you for believing in us and trusting us through your entire experience. We are glad you loved your ring and had a satisfactory experience with us. Cheers to your new beginnings and we hope to serve you again in th... read more
The process was super easy for my fianc using friendly! They made finding the perfect diamond and setting go smoothly with no stress! Friendly does really well with customer service. They got back to us super quickly and were very helpful! My fianc and I highly recommended friendly!
Business response:
Thank you! We are glad to know you had a satisfying experience Shopping with Friendly Diamonds????
I had an excellent experience purchasing my engagement ring from Friendly Diamonds! I chose the diamond and setting on Rare Carat and Friendly Diamonds, fulfilled the order with no problems at all. The ring was shipped in secure, nondescript packaging via ***** and arrived in beautiful condition. I highly recommend Friendly Diamonds to anyone looking for high-quality, affordable, lab-grown diamonds!
Business response:
Wow! Congratulations on your new ring. We are happy to know that your diamonds arrived safely. Thank you for choosing Friendly Diamonds????
Picking out my dream ring was easier for my fianc than he could have imagined. Even more importantly, the ring is absolutely gorgeous and better than anything I could have dreamed. The prices were better than other online stores which means my ring looks like it broke the bank, without actually doing so. I constantly get compliments from coworkers and friends. I look forward to ordering other diamond pieces in the future.
Business response:
Congratulations on your lab diamond engagement ring! So thrilled to hear that you had a great Friendly Diamond journey! Thank you????
I love everything about my experience with Friendly Diamond! They helped me from the beginning all the way to the end. My spouse loved the ring and made a memorable moment great!
Business response:
Thank you for your review ***** and we are glad that Friendly Diamonds was able to be a part of your memorable moment. Please feel free to reach out to us in the future if you need any assistance with your lab diamond ring.We also thank you for making an eco-friendly, sustainable choice. Thanks to you, the world is now ***************.
I compared several online diamond retailers and for the quality of stone I was looking for, Friendly Diamonds had the best value. Placing an order was simple and customer service was very responsive. They kept me updated throughout the entire process and quickly answered any questions I had. Shipping was fast and I was very pleased when I received my diamond. It was even more beautiful in person. I will definitely order from this company again!
Business response:
Thanks so much for your feedback! Were really glad you liked the quality of your new diamond.Were very grateful for customers like you and hope you stick with us for years to come! In case you have other feedback for us, please dont hesitate to contact us at any time.
Friendly Diamonds was a great company to work with! The diamond I received was even more beautiful than it looked online, and my fianc loved it! Their customer service was also very helpful and intentional. Id definitely suggest ordering from them!
Business response:
Thank you for your review and kind words. It was a pleasure working with you and please feel free to reach out to us if you need any assistance.
Amazing company a great customer service. A purchase this large can be extremely stressful and they took all the worries out of the experience.
Business response:
We are glad that we were able to make the purchase easy for you. It was a pleasure working with you! Please feel free to reach out to us if you have any questions in the future.
Frequently asked questions about Friendly Diamonds
How is Friendly Diamonds rated?
Friendly Diamonds has a 4.9 star rating with 260 reviews.
When is Friendly Diamonds open?
Friendly Diamonds is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
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