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Friendly Diamonds
- Consumer Goods
- New York, NY
About this business
Friendly Diamonds is an online retailer of certified laboratory grown diamonds, diamond engagement rings and fine jewelry.<br />
Location details
20 W 47th St Suite #716, Suite #716, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've had really good experiences shopping for lab created diamond jewellery on this site, the quality of the stones, the workmanship of the jewellery pieces, and their willingness to customize orders are all excellent! Thank you!
I had theeee best experience with Friendly Diamonds! Since this was my 15 year anniversary 'upgrade' ring I researched what I wanted for months and can't tell you how many times I reached out to their chat support with questions. I probably talked to everyone in their customer service team and I never once felt like I was being a burden. They offered advice and knowledge without ever being pushy or ******* my decision. After placing my order I had a last minute change with the the diamond I wanted and they made the change fo... read more
Friendly Diamonds made my shopping experience absolutely seamless. From helpful customer services representatives to swift shipping, I would most certainly buy from them again. Not to mention the fact that the diamonds are absolutely gorgeous! Thanks to everyone there who made my first buy with the company so splendid...
Absolutely fantastic wedding engagement ring. We purchased a ****** G VS2 diamond, and it exceeded our expectations. We would recommend Friendly Diamonds to anyone!
Very high quality and a phenomenal price. Their prices were the best anywhere and I spent days going to jewelers and online diamond shops/distributors. I had a fantastic experience with them and it was exactly what I was expecting. I honestly dont give outstanding reviews very often, but Friendly Diamonds deserves it.
I was able to purchase a stunning 2Ct diamond for a fraction of a single paycheck and it is stunning and exactly what I wanted.Thank you for brnging some competion back to the diamond industry and making diamonds affordable to ** regular folk.I had the diamond inspected and it is legit and top no notch..
Business response:
Hello *******,Thank you for choosing us for your diamond desires and taking the time to share your positive experience. We are delighted to know that you were able to find a stunning diamond at an affordable price that met all your expectations.At Friendly Diamonds, we provide our customers with only the highest quality lab diamonds while maintaining the standards of authenticity and transparency. We look forward to serving you in the future!
Fantastic service from start to finish. The ring I had them make for me came out beautiful. Fast, secure and discreet shipping as well. I couldnt have had a better experience.
Business response:
Hello ****, We are delighted to learn that your ring came out beautiful, exactly the way you expected it to be. We aim to provide our customers with a seamless shopping experience from start to finish. Thank you for choosing us and taking the time to leave a positive review for us :) We hope to sever you again very soon !
I was VERY skeptical, but, I am totally a satisfied customer. The customer service is above and beyond, I was one of THOSE customers, I started to annoy myself with ALL of my questions and emails, but the customer service team at ********************** were TERRIFIC!!! Always answered within 24 hours with complete, satisfactory and knowledgeable answers.When I received my diamond, WOW WOW WOW!!!!! I can not say enough about this stone. I had it reset in my setting and it is absolutely GORGEOUS!!!! It is a true stunner. I wil... read more
Business response:
Hello ****, Thank you very much for taking the time to leave us a positive review. We truly appreciate your kind words and we are extremely glad to know that you are happy with your experience with Friendly Diamonds! We understand that shopping for diamonds online could be a nerve wracking task, and that's exactly why we aim to provide our valued customers with the best services. We are super happy to know that your diamond turned out to be stunning and you absolutely love it ! We cannot wait to serve you again in the future... read more
I prefer to give 100% honest reviews, and while I am unbelievably satisfied with my purchase and if I ever decide to upgrade again, I will definitely consider Friendly Diamonds first. I am not necessarily happy with the fact that I chose a diamond. It was GIA ********** They waited 10 days to process my order. After I told them, I didnt want to upgrade it was persisted. I decided to trust them because at the end of the day I could just return the ring, and I have others. I am a ring person upon calling because the upgrade of... read more
Business response:
Hello *****, Your feedback is incredibly valuable to us and we appreciate your kind words about our product quality, pricing & appraisal services. However, sincere apologies for the delay in processing your order and any inconvenience this may have caused you.Friendly Diamonds primary goal is to ensure that its customers are satisfied with the outcome of their investment. Although maximum of our products are shipped on or before time, there are chances of slight delay when we go above & beyond trying to provide you with an e... read more
Frequently asked questions about Friendly Diamonds
How is Friendly Diamonds rated?
Friendly Diamonds has a 4.9 star rating with 260 reviews.
When is Friendly Diamonds open?
Friendly Diamonds is closed now. It will open tomorrow at 10:00 a.m.
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